I work for Federated Management Group and have for many years. FMG will and does give back FULL deposits if YOU return the home in the condition you find it in. A Tenants perception of "normal wear and tear, Holes in the walls, writing and crayon all over the walls, carpets full of kool aid and juice stains, nasty mold and mildew in showers and toilets, grass and weeds up to your knees as well as all the trash and garbage the tenant decides they don't want to deal with left in the house is NOT normal wear and tear unless you normally live like pigs. Unfortunately the number of homes left to us in this condition by Tenants is astounding. These People are the ones that scream the loudest, "unfair treatment"! When I retire it is my goal to start a website of some type that would allow all Property Management Companies to show the Tenant ledgers full of late fees and bounced checks, as well as pictures of the damages they do to Investors Properties so that both sides of the story can be told, and also to protect other Property Management companies from being put in the same position of renting to these same types of Tenants. It is astounding to me the number of people who hide under the cloak of "anonymous" when slamming a Company and their reputation and are too chicken to use their name and the address they rented in order that the company involved could look over their complaint and see if in fact a mistake was made. I can only guess it is because they in fact are the ones that do the most damage. I can't help but notice that the 5 star reviews do in fact have actual past Tenant names. All the negative and nasty complaints are "anonymous" - that's pretty funny. By the way, I am Bert with FMG, and this 5 star review is also NOT FAKE!
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Very Good Company Overall! Rented a 3 bedroom/ 2 bath house from Federated from October 2010 through October 2015. Had no issues with the company and had a very good relationship with them. We had Diane Patterson, Bert Briel, and Raenell Wilkinson as property managers through the 5 years. All three of them were very good and always willing to help us out. Ron Wilkinson showed us the house 5 years ago and was always very helpful even though he wasn’t our direct property manager. I can’t speak for the other people on here but we got our entire deposit back after 5 years. We cleaned the place very thoroughly and had the carpet cleaned. The expectation for what you need to clean is very straightforward and spelled out in the lease. We also had very good experiences with the maintenance service. The entire A/C had to be replaced a couple of years ago and Federated made sure that a mechanic got out there quickly and got it done. Highly Recommend!
I had the unfortunate experience to meet the person whom I believe rated this company. Her ranting on this review is so similar to the many outbursts she displayed at the board meeting that it is almost comical. I am a homeowner who fully supports the board’s decision to bring in a property management company. I supported the increase of the dues in order to better our community. Unfortunately, there are so many uneducated homeowners in this neighborhood that you can't reason with them. Property Management Partners are very proactive considering the board of directors in completely inaccessible and non-responsive to the needs of the community. I would highly recommend this company to anyone searching for a firm that is dedicated to the betterment of each community they serve..