If ever I try to rent a car I would want to deal with the Best Manager by far Darius Smith at Southside location at Nolan, Mr. Smith goes beyond his job duties. A pleasure to meet a person that exceed my expectations. When ever I have had my car in for service I would always have to rent a car for whatever reason beyond the service dept. control. Mr. Smith has attended to my personal need. He shows knowlegeable and personal touch in how your needs are met. Would recommend him to my family and friends who come to visit on occasion. Knowing he will take personal care of your needs.
If your not an Emerald Club member, go onto their website and become one, it's free. Love that I can just get in my car and go, no lines to wait in, no paperwork to fill out. Saves you so much time. YOU choose your own car. I have used other rental agencies that have been a few dollars cheaper and I will never make that mistake again. The customer service from National is far superior to the others, their cars are cleaner, newer and just overall a better "Car Rental Experience". I have always been very pleased with the overall service of this company.
Alamo is a great rental car company. This location had the self-checkout machine out but the staff attended me promptly and I was on my way out. The vehicle was not at the spot they told me and I had to look around for a little bit. Only because of these two small issues I don't give a 5 star. The car was great, clean, comfortable, and well priced. I always rent Alamo.