The first and most important reason why I give this a 5 star rating is because of the Excellent Customer Service that is provided. Add to that the knowledge and professionalism that he provided and you just cannot get any better service! He took the time to answer all of my questions and fully explain things in terms that would be simple for me to understand. Never once acting as if he was in a hurry or bothered by me. I really appreciated that! I can say now that I actually understand my television and how it works with voltage and watts. Would recommend Tech Knowledge over Marvin's or any other electronic repair company any day!! And most importantly I will be recommending this company, better yet Anatoly himself, to ALL of my friends and family.
I had the pleasure of going to this location twice in the week and half I was visiting FL. I was so impressed w/the willingness of associates to help customers as they walk in the door! First time was to help set up of my iPad ~ I had listed all my questions and left ample space to write response. The second time was for a transaction and was so surprised I was in and out of the store with a completed transaction within six minutes or less! Talked w/assistant mgr, made a decision and finished the transaction. The staff cares about each user and their ability to use their products! I wouldn't hesitate to recommend this location for service or purchasing any of their products!
Dishnetwork service was outstanding and superior. Mrs. Cathline and Mrs. Victoria were very polite, courteous, and took the extra-effort to ensure my service was connected within 12 hours from the time I called. They were willing to assist in any kind of way. The techician that came out as well did an outstanding job Mr. Darrel and Mr. Dustin were very professional when installing my dish and explained the usage of the dish very well. Also went the extra-ordinary effort to remove an old dish that was installed wrong before installing the new one. I will definitely refer an friend and family to dishnetwork. Thank you dishnetwork.