All of our agents here at the Phyllis Frankel Realty Group are top rated. One in particular stood out in this particular instance. Here what he had to say: "To Whom It May Concern, I recently completed a home purchase in the St. Augustine area through Phyllis Frankel Realty, and I want to commend the agency and particularly my personal agent, Tim. He was exemplary through all phases of the transaction; locating the right home, negotiating the right price, and handling the closing details. I was in Florida for only 2 days, and submitted information requests through the Frankel Realty and other websites. The next morning, Tim phoned me promptly to extend his assistance in helping me find a home. Without having time to qualify me as a serious buyer, Tim nevertheless spent the entire day driving me around looking at properties. He listened carefully to my requirements, so we wasted little time in finding the right home. Once found, Tim negotiated a $5,000 reduction in the purchase price, even though the home had just recently been reduced by $10,000. In addition, Tim negotiated very favorable terms in the way of a home protection plan, repair allowance, and other fee reductions. I would have paid the full asking price, but Tim correctly predicted that he could save me additional money. Once the contract was signed, Tim managed the entire closing process on my behalf. Since I live out of state, he took complete control and served as my local representation. Tim personally handled all logistics, including attending inspections and ensuring all closing documents were completed. I highly recommend Tim to anyone seeking a dedicated teal estate professional who will invest significant time and commitment to their house search. Tim put as much effort into the process as if it were his own house. Sincerely, David Theony"
Tomitchell is great at what she does. She works hard to make sure that you feel taken care of. Her overall goal is to get you what you are looking f…
I work for Federated Management Group and have for many years. FMG will and does give back FULL deposits if YOU return the home in the condition you find it in. A Tenants perception of "normal wear and tear, Holes in the walls, writing and crayon all over the walls, carpets full of kool aid and juice stains, nasty mold and mildew in showers and toilets, grass and weeds up to your knees as well as all the trash and garbage the tenant decides they don't want to deal with left in the house is NOT normal wear and tear unless you normally live like pigs. Unfortunately the number of homes left to us in this condition by Tenants is astounding. These People are the ones that scream the loudest, "unfair treatment"! When I retire it is my goal to start a website of some type that would allow all Property Management Companies to show the Tenant ledgers full of late fees and bounced checks, as well as pictures of the damages they do to Investors Properties so that both sides of the story can be told, and also to protect other Property Management companies from being put in the same position of renting to these same types of Tenants. It is astounding to me the number of people who hide under the cloak of "anonymous" when slamming a Company and their reputation and are too chicken to use their name and the address they rented in order that the company involved could look over their complaint and see if in fact a mistake was made. I can only guess it is because they in fact are the ones that do the most damage. I can't help but notice that the 5 star reviews do in fact have actual past Tenant names. All the negative and nasty complaints are "anonymous" - that's pretty funny. By the way, I am Bert with FMG, and this 5 star review is also NOT FAKE!
Well the project has been done about two weeks, no problems at all that I can see. From the onset they we're different, First I wanted them to give me an estimate because the company is Woman Owned, that aside I was impressed from the time they got there. since I was a female homeowner, they made sure I knew it would be a woman coming and that she would have her ID out. She offered to speak to me out front in public until I was comfortable...things only got better from there. She measured, did her stuff, spoke to me like I had a brain. Within 48 hours I had a written estimate and her staff followed up on it with me. Once they arrived on site to paint and fix wood, she asked me what sigot they could use, asked me if I minded smoking on my property and assured me all the painters would have shirts on 100% of the time. The work was top notch and the entire experience left me feeling absolutely in control. I wish I had more money right now to get other things done, you can bet in the future, when I do, I will ONLY use them. Lisa W, Mandarin