We ate there 2/13--Friday, the 13th! Specifically requested pecan encrusted SALMON and explained that this is a special request we do quite often and the result was pecan encrusted catfish! Half way through after realizing this isn't salmon, told waiter and he was apologetic and admitted he didn't listen. but no offer to exchange food. We did not "fuss." Upon leaving, a manager asked if we were given a red envelope for future specials and we said NO--obviously, the waiter FORGOT! Will we go back? YES, but will be 100% sure we have what we requested next time. We have been patronizing Jim's since 1990!
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This place was terrible! I don't think that they're not use to Afro-Americans! Susie the waitress was sorry and the food was mediocre! I've had better Italian food at Carrabbas... The service was really unprofessional! Don't eat at this place! It's a very bias restaurant! I saw them pay special attention to a gentleman and his wife who had there food before me, and they came in after me! The chef is stupid! We asked for Alfredo sauce and he sent out an entree of fettuccine with Alfredo sauce, and the waitress who is the one of the managers had the nerve to say you're being charged! How insulting!
For food on a budget, this is really great . Very friendly staff. I would say try the chicken shawarma wrap. I also like the falafel wraps. I think the falafel is the best in memphis,hot and fresh. Great Food!