Alan Vines was great! I drove just over 5 hours to see my Durango. I spoke several times with Karen. She even sent me a 360° video of the vehicle. She assured me that the vehicle was in outstanding shape...even looked at it herself...she is not a salesman but the internet corrdinator. She stayed in contact with me throughout my drive and waited till I arrived at the dealership even though it was 7:30pm. I was then greated by Adam! I am exceedingly happy with my Durango...the 5 hour drive was worth it! The only reason for the 4/5 stars was the fact that they didnt want to barter...i bought a 2013 elantra as well and I thought they would discount a little better. However, they did deliver the Elantra to Illinois without a guaranteed sale (i wrote the check on delivery) and gave me a fair amount for my trade in. The sales staff was amazing and friendly...not pushy and i felt they were very honest. The gentlemen that delivered the Elantra were lovely...they sat and visited while my daughter and i drove the car.
189 Stonebridge BlvdJackson, TN 38305
From Business: Serra Chevrolet Cadillac Buick GMC is a Chevrolet, Cadillac, Buick and GMC dealership specializing in new and used cars, auto parts and repair, leasing and more. Vi…
My husband and I tried to purchase a Hyundai Azera from a local dealer in our area. After two months of waiting it was evident that we were getting nowhere. We got online and found the car I wanted at Alan Vines in Jackson, TN. My husband spoke to Mr. Mike Jager and worked out a trade amount on my old car and a new purchase price for the Azera over the phone. Since Jackson, TN, is a four hour drive for us, we were hesitant, but made the drive hoping that everything would be as stated. We couldn't have been more pleased. Mr. Jager was as good as his word both for the trade amount he had quoted us & the amount for the new vehicle. I have purchased probably 10 to 15 vehicles and many times have been very disappointed with all the games that are played. There was none of that with Mr. Jager and Alan Vines. I would highly recommend Mr. Jager and the Alan Vines dealership.
Mike made my first time buying a car a great experience. He helped me look for exactly what I wanted and needed in a vehicle. I test drove a couple of different models that I had never been in, especially with all of the new technology in cars. I wasn't planning on buying a car the day I did, but he helped to price out a vehicle I liked just to see what I would have to pay with my trade in vehicle. After talking with him and Randy about pricing we finally agreed on a price and I purchased the vehicle. Since I wasn't planning on buying that day I wasn't prepared to trade in my car, so Mike delivered my car two days later to where I worked, which was 45 miles away. He went over everything again about the car to make sure I understood everything and answered all my questions. It was a great experience and I highly recommend buying from Alan Vines!