I have been a patient of Tri county Family Medicine for a number of years now. I have recently started going to their new clinic here in Jackson. I have always been very satisfied with their care. Recently I was in an accident at home, I had fallen and hurt my back. I would like to thank Ms Holly Marlar for the excellent care she gave me. She did a thorough exam and during the exam she asked if I was hurting anywhere else. As an after thought I mentioned my wrist was bothering me a little bit. She recommended that I go ahead and get a x-ray of my wrist as well as my back. Thanks to her concern she discovered that I had a broken wrist. She immediately had the nurse call me with my x-ray results and had the office manager set me up to see an orthopedic doctor for further treatment the following day. I feel like if I had gone to the ER or a different clinic my complains would have gone unnoticed or ignored. I would like to say a huge thank you to Ms Holly Marlar for taking time out of her busy work day to see me and spend enough time examining me to find an injury that at the time I wasn't even aware of. I'm a very satisfied patient.
Wow!!!! My daughter was really sick and vomiting so I had heard about the Tri county clinic in Jackson. I didn't want to take her to the ER because the wait is always way too long so I listened to a friend and checked in to the clinic. By the time I had finished my paper work I was called back and eager nurses entertained my child and got her vitals. I was really impressed on how they took care of my little girl and made her laugh even though she was feeling so bad. When we got to her room it wasn't too long before the physicians assistant, Holly came in. She was wonderful!!!, she entertained my daughter and got her checked out and made sure that the medicines my daughter needed were at the closest pharmacy to me. She and her staff went the extra mile to make sure my daughter was taken care in an efficient and timely manner. I will come back. Holly's pleasing nature makes her a real comfort and her source of knowledge in medicine is uncanny. You have to come to this clinic!!!! Oh and my daughter got a toy for being a good patent. Now she's not afraid of the doctor and is eager for her check ups!!! Thanks Holly!!!
I chose this practice because they have both male and female providers. I was impressed with both doctors that my children saw for their annual check ups (they are teen agers). I did/do have an issue with the front desk staff. I was charged full price for an office visit for one child because our insurance deductible had not yet been met for the year. Two days later I brought my other child in and was told there was no payment due because the visit was for a physical. When questioned as to why one visit was charged full price and the other not, I was told that it was because the first child was scheduled as a new patient physical. Well the second child was also a new patient physical. Several weeks later I returned to the office asking to speak to someone in billing. I was told that billing was in a different building, so I asked for the phone number and they told me they couldn't give it to me! Excuse me? I have $100 credit on my account and you're not going to let me call billing to get that refunded to me?