This is a good value if you are local most of the time. If you are going to NY or LA al the time, this may not work for you. The flat rates are great for my kids and if you stay in the coverage area a lot, it'll save you $$$. I like the long distance and text deals for my kids. I kept my nation-wide phone and they all use this to keep my phone's bill low. When I am in town, I use it too. My wife shares between them both. We have 2 with this co. and one with another for less than 3 with the other used to cost us. Don't ADD-A-LINE with the "V" company... give you kids this phone. I had one bill off my kid's phone that could'a paid for ClearTalk for a whole year?! The phone we bought was kinda plasticy, though. I wish I had bought a better phone like a Razor, but it still works o.k., I guess. You can't use prepaid cards with this co. You have to mail it in or pay in person.
I've known the owner for years.He knows what he's talking about and doing when it comes to phones. I don't know what the other reviewer is talking about. If Jeff was rude.. this guy must have initiated it. Jeff goes above and beyond to do what he can to get your phone fixed and going again.
I have another nation wide phone, but I use this one when I am in West TN. I get a lot of calls and my bill is always under $40. I have this one and my other phone for less than the other one used to cost me!