Cabs in Ithaca in general are bad. No uber. This one I saved in my phone as "Ithaca cab I like" at some point so it's usually my go to.
Collegetown Cab Inc
- BBB Rating:
- General Info:
- Collegetown Cab is a 24/7/365 taxi operation serving Ithaca, Tompkins County, and all of Central NY. We offer courteous and professional service, along with consistent reasonable rates. Call us for a time-call, or if you need a cab right away.
- Extra Phones:
Phone: (607) 592-1478
Worst Cab Company around. Drivers smoke with customers in the Cab. Some of there drivers sell drugs from there cab. I called for a Cab and it was beat up and banged up. I told the driver you can leave. There Cabs and drivers are very unsafe. I will never call that cab company back.
Worse service ever! Will never use them again. He showed up 46 minutes later than on the way to airport the car broke down and I had to wait another 31 minutes to get picked up by another trashed car! They didn't even give me a discount! I missed my flight and I called yellow cab to get me who was there in 8 minutes!
I called on Aug 5 to make a 9AM reservation for Wed Aug 7 from Cornell to the airport. At 9:25 AM they called saying they were running late and would a 9:30 AM pick up be OK. I agreed (I would not be able to get another cab within 5 minutes), and they they finally arrived at 9:48 AM. This is completely unacceptable and infuriating. They should have called as soon as it became clear they would not make a 9AM pick up (at least by 9AM itself). My son may miss his flight because of this.
This has been since it started and still is the best taxi service in Ithaca. The rates are consistent, a bit lower than competitors. And the service is fast. Perhaps most importantly, dispatchers give accurate wait times and if they happen to run late or early call to notify you! A very nice touch.