I have been doing business with this company for over 20 years. My children as well as my grandchildren are now using Rick's. As far as I am concerned you can not top these people for service and standing behind their work. You will always be treated with respect and courtesy as you walk in the door. They have always kept me well informed about what needs to be done without any surprises at the end when you go in to pick up your vehicle. If they find anything else that may need to be repaired other that what you have taken the vehicle in for, they call to let you know and never pressure you about having it repaired right then. As I have stated this company gets the best rating that be attained!