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Fat Joe's Auto Repair

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Today8:00 am - 6:00 pm

Tomorrow8:00 am - 6:00 pm

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Business Details

Hours:

Regular Hours

Mon - Tue8:00 am - 6:00 pm

Wed8:00 am - 8:00 pm

Thu - Sat8:00 am - 6:00 pm

Sun8:00 am - 3:00 pm

Services/Products:
Transmissions
Payment method:
amex, discover, master card, visa
Categories:
Auto Transmission, Automobile Inspection Stations & Services, Auto Repair & Service, Brake Repair, Auto Oil & Lube, Automobile Parts & Supplies

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Reviews

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02/12/2014
We have been going to Fat Joe'...

We have been going to Fat Joe's for at least 15 years. They are the most efficient car repair people in the area. They always come to get us if we need to have our car towed and are very prompt to let us know what is wrong with our car. We have always felt like they are honest and treat their customers as if they are the only one in the place. We would recommend Fat Joe's to anyone. Joey is just the best.

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12/28/2013
Best Car Place Ever!

We LOVE Fat Joe's. We have been going there since they opened quite a few years ago and they are the best. Yesterday they did an oil change on my car for free to thank us for our business. Once someone tried to steal my catalytic converter and I had to have my car towed. They didn't charge me for towing. Another time we had a problem after a repair. They sent someone to our house for an adjustment. No more problems. ... view more

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07/14/2013
amazing service @ fat joe

Today 7/14 I had a flat tire and i needed to fix it asap. I drove to Fat Joes to get it repair however it was closed. Joe and another mechanic were working on a car and ask me if I needed help with something. I explained to them that I thought I had a nail and i needed to fix it. Without a hesitation they fixed it really quick. The greatest park about it was that ut was raining and they didnt mind fixing it while ge... view more

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06/14/2013

I have been working on my own cars for over 40 years, but did not have the time to work on my daughter's 2000 Mit Galant. I took her car to Fat Joe's in November 2012 to replace leaking oil seals and to replace the timing belt and water pump. A few weeks later, I had to take the vehicle back to FJ’s due to an engine light and a misfire code. I specifically asked FJ’s to check the timing on the motor. Picked the ... view more

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04/12/2013
Great customer service & trustworthy

I have been to Fat Joe's 2 times now and each time, I've had a great experience. They never pressure you to have more done than what you need and they are vet helpful and knowledgable. I will continue to be a long-time customer of Fat Joe's and would recommend them to anyone. Plus, I like supporting a local/family business, especially one that does such a great job! They are awesome!

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12/16/2012
My boyfriend and I have been u...

My boyfriend and I have been using this shop for a while. We went in for an oil change and it turned out the filter was faulty. It leaked oil, we took it back to Joe's and they were so kind and professional they took full responsibility and replaced my entire engine free of cost and redid my oil change. I know there is bad reviews, but I DO NOT see this shop ever trying to rip anyone off. 5 star recommend. Its r... view more

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02/29/2012
I've been going here for years...

I've been going here for years. They rebuilt an automatic transmission on one car and the shifts were so smooth I couldn't feel them. They are friendly and professional. This is one place you can depend that the problem will be fixed correctly. In addition, there are no mysterious car problems a week or so later needing additional repairs as I experienced at several different repair shops. The prices are fair no... view more

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02/12/2012
BEWARE !!!

I brought my Saturn Ion to Fat Joe's to have my front end looked at for a clunking sound. After paying $39.00 to have it evaluated I was told my transmission needed to be rebuilt at the cost of $2500.00. I declined and took my car to another shop. They found out that my sway bar bushings were bad and there was nothing wrong with my transmission. What a bunch of con artist. Do not take your car here !!!

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
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12/19/2011
Best Auto Salon

I want to say that this is the BEST auto salon I have ever been to . They are so friendly and dont' make you wait too long. I love this place.

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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11/10/2010
Excellent place

I've been to Fat Joe's 6 or 7 times after being reffered by a friend. They are wonderful! they always fixed my problems right, had it done when they said it would be done, at a very reasonable rate, and are really nice people. Waiting room was clean , comfortable, and cheerful people to be around. I've never even met another customer who was unhappy with them. Absolutely would recommend them to a friend, my sister, o... view more

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When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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Fat Joe's Auto Repair

3701 N Story RdIrvingTX 75062

(972) 252-7000

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Fat Joe's Auto Repair

3701 N Story RdIrvingTX 75062

(972) 252-7000

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