My family and I went to The Dump looking for deals. We like eclectic things and have good taste. We looked quickly through their "new" items, but didn't really find anything "dump" worthy in price. Then we went back to the clearance area and found so many items, we felt like kids at Christmas. I am a bit of a handy man and can repair furniture to some degree. We found: - A 4' x 4' white mantel mirror with beveled glass to go over our fireplace for $39 and I painted it black. - A 3' x 4' mahogany mirror with beveled glass that had a couple rough spots, but it was $19 and I easily fixed it. - A 4' x 4' mahogany table top for $29 and mahogany legs for $19. The legs did not come with the table, but you would never know it now. This is easily an $800 item. - A large, tufted leather ottoman, but one of the legs was broken. It didn't have a tag, so we asked a salesperson and he offered it to us for $30. We jumped on it. I glued the leg back together better than new and you can't tell it was damaged. It was normally $495. - A nice nightstand with turned legs for $39. This was the only disappointing item because one of the legs is a different length than the other 3, but I was able to level it and hid the one "bad" leg until I can permanently solve the problem. So, we spent about $200 total for about $2000 worth of furniture. All the items look wonderful (unless you are small like my daughter and are able get under the night stand to notice the one short leg) and my wife bugs me at least once per month to go back. I don't think I would buy new furniture there or if I did, at least not have it delivered.
27. Pier 1 Imports
7805 N Macarthur Blvd Suite 110Irving, TX 75063
From Business: Shop the Irving, TX Pier 1 Imports store for the latest styles in home decorating & decor. From the living room to the kitchen and even the great outdoors Pier 1 ha…
I made a 3k purchase on Dec 20th 2014. When the items were delivered some had to be assembled. The delivery people damaged 2 of the pieces during assembly. After going through the run around with the customer service number, sending emails with pictures and a repair person coming out I was told it would be Jan 30 before the damaged pieces could be repaired or replaced. In the mean time i would have to deal with my living room looking like a whirlwind hit it! Needless to say I was livid and this just was not acceptable. I drove back out to the Dump store to talk to someone face to face. That someone was the store Case Goods manager Mr. Jeffrey Richardson. I must say that I was not happy but I was pleasantly surprised by Mr Richardson's professionalism and demeanor. Once he understood what the problem was he very quickly and professionally worked to resolve it by swapping out my damaged pieces and getting me a date for the swap in as little as 3 days. Thank you Mr Jeffrey Richardson and if I continue to be a customer of the Dump it's because of you. You demonstrated the best level of customer service that I have encountered in quite some time.
wonderful, kind courteous staff. Laine is the best sales person ever, she takes the time needed to make sure we got what we wanted. thanks.