Burn Brae Apartments are not new apts but the maintanence staff and office staff does all they can to make a comfortable place for you to come home to. The person who made a bad review was someone more than likely got behind on rent and was told to move. The Manager never files eviction to keep from hurting someomes credit for a very long time. She is very considerate and works with her residents as muchas she can. Like anywhere you live... You can not live for free. Burn Braes qualifiying criteria is very strict. But it can not keep out friends or familys that do not belong on the property. That is why each community needs to come together and if there is criminal aactivity going on the call the wonderful Irving Police Dept. They have more than enough police men to come out and take care of the so called problems. I would recommend to anyone that is looking for a resonable apartment to live in and be comfortable and safe. If you want to go live somewhere else you will pay $200 more due to the apartments putting in a new stove and refigerator. Save your $200 for grocery shopping or car payments. Bills are only getting higher. Does not seem like anyone is getting raises. Do the math people. Be smart. People get on sites like this to try to give people like the office staff and maintenance staff a bad name. This is not fair. Just because a person is mad they can not pay their rent!
810 Lake Carolyn Parkway, 235Irving, TX 75039
From Business: We understand finding a new apartment can be a pain. Las Colinas Apartment Locator Service guides your rental home search effortlessly. Apartment seekers can use La…
AKA Brookstone Apartments too. Have lived here since 2009 & my experiences with the office staff & maintenance requests have always been positive! I am not part of the staff. I am a tenant in the Brookstone complex. When the original office burned down they maintained a transparent high level of service during the months it took to rebuild the office. If you're looking for a GR8 apartment complex to live; look no further!
I have lived here since July 2015 and I have not had any problems when something needs to be fixed Jeanie the property manager has someone come rite over to fix it she is very pleasant and helpful and the maintenance man William is also pleasant and good at what he does he always fix whatever the problem thats why I'm still here good people and no problems