My experience with Autonation Toyota of Irvine was amazing. They didn't play any games. They offered their best price within minutes of emailing them. When I told them they were not the lowest price I had received, they beat the price within minutes. They triple checked to make sure the car they had in stock was the car that I wanted. I had been lied to in the past regarding colors in stock etc. so it was important to me that they physically checked and confirmed that they had the right vehicle in stock. I was able to fill out and online credit application which made the process at the dealer a lot quicker. I texted when I was on my way and the vehicle was pulled up front when I arrived. I got a quick tour of the car while I waited for finance for about 15 minutes. The finance process was quick and easy. After this, my salesman Will Fraser gave me a more detailed tour of the car highlighting some of the neat features my new Prius C has. Will has followed up numerous times after purchasing two weeks ago to make sure everything is going smooth. I would definitely return to purchase.
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I have never written a review on a car dealership but Craig Whitacre deserves this one. He went above and beyond all of my expectations to make my son's vehicle safe to drive back to Michigan without breaking the bank. I wish all service advisors cared as much as him!
Tony and Trevor at Irvine Auto Nation are wonderful. The y made my buying experience a thing of joy. Both were patient, answered all question and gave me the feeling that they were my advocates in every aspect. My thank you to both of these gentlemen. Judy