My family and I have been customers of TaxiTerri for quite a few years. In fact, we first met Terri when he was still working for “that other place”. Even then my parents knew that there was something different about him; his level of service was more than just a cut above the ordinary. Once, on a return trip from Las Vegas years ago, the driver set up by the travel agent failed to show up at 11pm. We called Terri and he was there in 20 minutes, starched shirt and all! Ever since, TaxiTerri is the only one trusted to transport cherished friends and family members. The drivers are friendly, reliable and service is their top priority. Just last week my girlfriend’s plane was over an hour late arriving into Jacksonville and I never worried for an instant. I knew her ride would be there for her. Thanks Terri. Pat DeAngelis Jacksonville, Florida
I had the same experience with a rude female staff member on the phone. She quickly became rude when asking my location, like she was annoyed I had not automatically told her. Then when my phone reception broke up for a second she got even more agitated. There was no effort at all to be polite or professional.