Ansafone Communications

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Family Owned & Operated Since 1970, Bilingual, Courteous, Professional

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GENERAL INFORMATION:

Ansafone Communications is the leading outsourced contact center solution provider for organizations in the United States and Canada. Our U.S. based company blends superior people development with first rate technology solutions to ensure our clients receive terrific service and results.

We specialize in campaigns that require inbound and outbound call platforms and web-based interaction. Through our superior CRM solutions; inbound IVR and ACD applications; and outbound CTI platforms, we provide clients with exceptional answering solutions, stellar outbound telephone marketing, key live-reporting with up-to-the-minute data, and an unbelievable sound to represent your business to your clients.

Founded almost 40 years ago, Ansafone has offices strategically located in California; Florida; and Missouri. We feature call services in dozens of languages, with one of the largest bilingual staff's in the country available 24 hours per day, seven days per week.

If your organization requires a contact solution with expertise in customer service; inside sales; telemarketing; help desk; lead generations and traditional answering services, then Ansafone Communications is the perfect partner. We nurture a special relationship with our clients that deliver value and results to help our clients, and their business, grow.

Executive Team

Jennifer Oliveros, Vice President of Operations joliveros@ansafone.com Kathy Gray, Vice President of Sales kgray@ansafone.com

Additional Phone Numbers

Extra Phone

(949) 580-2000  
(714) 560-1000  

Extra Fax

(714) 560-1036  


Email Addresses

Sales Department
Management Information Services (MIS)
Client Services Department
Billing Department


Web Links

http://www.ansafone.com


In Business Since

1970


PRODUCTS & SERVICES:

Fax, Email And Web Hosting Services Also Available
Call Us Directly To Discuss The Various Custom Services We Offer.

Key Capabilities and Expertise

  • Development of outbound and incoming call campaigns using state of the art technology solutions with innovative people development and training

  • Key inside sales and telemarketing skill-sets focused on up-selling; cross-selling; new customer acquisition; survey and retention

  • Extensive customer care solutions, including traditional answering service; customer support; and tier one and tier two help desk services

  • U.S. Based contact center staffed 24/7/365 with thousands of shared and dedicated agents

  • Key "Virtual Receptionist" solutions with seamless live operator services and cross connection options

  • Shared and dedicated agents to facilitate key call campaigns for any budget

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