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Rdu Airport Taxi Svc
2400 Terminal Blvd
Morrisville, NC 27560 Map
  • (919) 840-7367

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Based on 4 reviews.

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(4 Reviews)

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  • Citysearch Rating: (4 Reviews)
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Showing Reviews 1 - 4 of 4

  • Provided by Citysearch

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    Not Recommended

    Poor customer service

    Posted by sippsin on 10/14/2009

    Used them 2-3 times. 2 times, ok. They drive recklessly. 3rd time, the driver shouted at me for not giving tip. I am new to this country and I dont know the formalities here. But it was quite a bad experience for me. I dont know since when people started thinking getting tip is a privilege for a bad customer service

  • Provided by Citysearch

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    Not Recommended

    Drivers are dangerous.

    Posted by ncfoodman on 01/23/2009

    These are the black cabs with the RDU logo that you see waiting at the terminals. I have ridden with them three different times and all three times, the drivers operated recklessly. The first time, the driver insisted on exceeding the speed limit by at least ten miles an hour on a windy road with poor visibility and lots of deer. The second time, the driver ran a red light and nearly collided with a pickup truck that was entering the intersection. The third (and LAST) time I used them, the driver was texting while driving and weaving all over the road on airport property. Just recently, one ran a stop sign in my neighborhood (he didn't even slow down) and if I hadn't seen him and braked hard, he'd have run into me. I've complained to both the cab company and the Airport Authority but clearly the management of RDU taxi does not have your safety as a priority. I will never use this company again. Use caution if you see one on the road.

  • Provided by Citysearch

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    Not Recommended

    I was stood up!

    Posted by triangler on 05/08/2008

    Used them several times. They were ok most of the times. Then the last time I was stood up and almost missed my flight. I called them 10 minutes before the scheduled pickup time to make sure. I was told they forgot to assign a driver and would give me a call when they located one. I waited for the call for 20 mins before I had to ask my pregnant wife to drive me to the airport at 5am. They finally called after I already passed the security check and asked me if I got to the airport on time!!! How considerate was that! And of course that was the last time I did business with them.

  • Provided by Citysearch

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    Good

    Schedulers are Lazy

    Posted by corbinia on 03/20/2007

    I have used RDU taxi for transportation to and from the airport. The first time I called, I attempted to give directions to the scheduler because my address is in a new neighborhood and does not always come up on mapping services. They acted like they didn't need it. But the cab driver couldn't find me and had to call me. Then I called on a Wednesday to schedule a pick-up for Sunday. They said I had to call back the day before. What kind of company wouldn't want service. The only reason I didn't flunk these guys is because the drivers are really friendly and their end of the service was great! If you need a cab FROM the airport, I'd definitely recommend them. But you may want to find alternate methods of transportation TO the airport because delaing with the schedulers is a hassle.

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