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Great Dealership
Posted by mgerberding on 08/26/2009
I have been a loyal Toyota owner for many years and have purchased several new and used Toyota's throughout the years. Burnsville Toyota in my opinion is the best dealership that I have every been to. The sales and management staff is friendly and fair I can trust the service department to have my best interests in hand. I would strongly recommend this dealership if your considering a new or used car, or service for your current Toyota.
Mike G.
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Beautiful building.....same old low life used car sales practices....Let the buyer beware
Posted by khoo on 12/09/2007
I bought a new 2007 Toyota Corolla in June 2007. I was very happy with the treatment that I received . I told many people about the dealership and about how professional I thought this dealership was. Things went smoothly with my purchase, but when I referred my brother, to the dealership, things went sour. He bought a used vehicle and an extended warranty, and with taxes etc., he financed about $17,000. My brother works hard and does not make a lot of money, but he needed reliable transportation so that he could get to his job.
When he purchased the car, first of all, he was told that it would get about 18 miles to the gallon?he gets about 14. He wanted to trade it back in right away when he found this out, but was told (about a week after he bought the car) that they would deduct $3,000. and treat it as a trade in. He asked about buying a new car, and was told that his payments would be about $50. To $100. higher with a new car. The overall tone of the people that he dealt with was abrupt and rude?.heartless, including the owner and most sales managers, just like the stereotypical used car salesman, which most people try to avoid when shopping for a car.
He then started having other problems with the vehicle, like the power seats did not work, the radiator fan did not work, and to have these things fixed required him to pay an additional $100. deductible, a week later another fan stayed on constantly and caused his battery to drain?he is now being told that he has to pay another $100. deductible to have it fixed. The car is dead in the drive way right now.
When a customer pays over $17,000 for a car, I think that they should be able to expect a reliable product. I would also expect the dealership to stand behind what they sell, and to treat a customer with some amount of respect and courtesy. I will never do business there again...and you shouldn't either.
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Burnsville Toyota Wins
Posted by lafjaf on 07/16/2007
After a terrible experience trying to buy a vehicle at Rudy Luther Toyota, I just completed the purchase of a HIghlander Hybrid at Burnsville and it was an all around good experience. Ginny Youngblood did a good job on the sales end. The paperwork and the vehicle were ready to go when I got there. The Sales Manager was pleasant and the Finance Manager even had to take a little time out of processing the paperwork to show my husband some of the features of the new Tundra - when he is ready to trade in the one he has now I'm sure they are the dealership we would want to work with. We will be comfortable recommending them to others.
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Provided by Citysearch
Their internet sales department is awesome
Posted by richiedaley on 11/17/2006
When shopping for a new Corolla they gave me the lowest quote of the dealerships I requested from (below Edmunds' True Market Value), and then over the next couple of weeks proceeded to knock $200 dollars of that price. They were pleasant and helpful and definitely did not pressure me. I'm probably going to go back there in the future.
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Provided by Judy's Book
Great cars
Posted by Shannon A. on 09/22/2005
Really like the quality of these cars, they are exceptional. The staff is fairly nice, although sometimes it seems they aren't always helpful, especially on used cars. But if you want to know about one of their cars they normally no a good deal and can be very helpful. Would consider using them again if I need a car.
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Provided by Judy's Book
toyota -the best!!
Posted by foong lan n. on 09/02/2005
had been looking to get another new car from all the dealership, we went thru honda, ford,dodge and all others auto dealership, but after a few months of survey and hardwork, we still think that toyota is the best choice for us...their automotive and service is always no. 1 !!!!
