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Paws Playhouse
2979 N Druid Hills Rd NE
Atlanta, GA 30329 Map
  • (404) 633-5555

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  • YELLOWPAGES.COM Rating: (1 Reviews)
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    Not Recommended

    Terrible. Horrible experience with my Westie puppy.

    Posted by WestieDad1 on 09/05/2008

    Had to file suit in DeKalb county court today because Paws Playhouse is refusing liability after admittedly tearing off both dew claws from my Westie's front legs during grooming. Both quicks became infected and he required surgery to remove the claws entirely. I contacted Paws Playhouse and was told they "did everything they could" but were refusing to admit liability though they acknowledged it occurred while in their care. Do not bring your pet to this facility unless you're willing to sue Paws Playhouse. My one dealing with them was a disaster and I'm still trying to recoup the money out of pocket to get my little guy fixed up after they ripped off both claws. He had to wear a halo for ten days and spent the first few days in pain and agony because of the surgery. To this, Paws Playhouse has shrugged it's shoulders and said: tough. Westie Dad

    Business Response

    As a matter of policy we will not discuss the particulars of this post but please understand we did everything in our power to protect the dog and our groomer. If we believed we were at fault we would cover 100% of any medical fees however that is not the case in this incident. We truly believe we are innocent of any wrong doing and we would expect a judge to agree. Following our court date we will update this post regardless of the outcome. We welcome anyone to stay and watch their dog get groomed and see first hand the care we give. - Paws

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