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Provided by Citysearch
Easy Cancel policy
Posted by jacob67 on 11/20/2008
I was a member for just over 2 years and recently cancelled at the Goleta location. I went in, signed some sort of cancellation policy and walked out with a copy of it.
I was also told that November 1st would be my last billing but had until the end of the year to use the clubs. WOW , that does sound horrible and difficult.
I've heard that you should read a contract and ask quesions before you sign.
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Provided by Citysearch
best personal trainer!!
Posted by sblady on 08/17/2008
had been working out on my own for years, got the same results which were no results. finally i started working with Kendra Seoane, personal trainer, and am in the best shape of my life. working out is now fun. i look forward to our interesting conversations. she always has me laughing throughout our sessions and smiling when i leave. she has cured my low back pain and has helped rehabilitate my knee after several surgeries.
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Provided by Citysearch
Outrageous cancellation policy
Posted by bassbam on 06/29/2008
I have been a member for 8 years! The make it difficult to cancel (have to do it in person and in writing),
and then there's the fine print of the extra 60 days fees. Basically, they try to eek out as much money as
they can, even from customers like me who have been members for so long. I think its very unfair that you
still have to pay for two more months after you cancel. It makes me mad! I wish there was something I can
do about it.
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Provided by Citysearch
Horrible Cancellation Policty
Posted by mercruz11 on 05/24/2008
I would never recommend signing for Spectrum. As a member for over 2 years, I gave them more than 30 days noticed for cancellation but still have to pay for the extra month that I will not live in Santa Barbara due to their very slimey 60 day cancellation policy. Not only that but 60 days does not go into effect until the 1st of the following month.
They also charge people $20 to work out for the day....why people actually pay $20 to work out for a few hours is beyond crazy. This gym is always looking for ways to steal more money out an already over priced membership. Do not sign up! 24 Hour fitness is much more flexible and less expensive. Hours are better too.
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Provided by Citysearch
Just don't try to cancel!
Posted by citizen511 on 04/03/2008
Sure, Spectrum is a nice place, as long as you don't decide you want to leave. If you do try to leave, be prepared to navigate a hellish circle of obfuscation, disrespect, and confusion. Be prepared as requirement upon requirement is heaped upon you, under the guise of contractual obligations. I was told that I had to cancel in writing because of some (fake) recently-passed California state law. If you complete that step, be prepared to pay for two extra months of service you don't want or need because of their 60 day cancellation "policy." Seriously, it's easier to get out of a cell phone contract than it is to escape Spectrum.
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Provided by Citysearch
Great gym with 2 locations !
Posted by papan on 08/13/2007
I just wrote a review for the Spectrum club by my house and I found it fair to include one for gym by my office, since I work out there most of the time. This gym is clean, has great equipment, a great staff that remembers my name and other members who are my peers, not loud college students. You get what you pay for and I am glad I did join the Spectrum--and I get two gyms! If you use your gym as much as I do, you owe it to yourself to check this one out !
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Provided by Citysearch
NICE!!! GYM !!!
Posted by bjammer on 07/26/2007
Very clean! Very friendly staff! The trainers are amazing..Highly energized and motavating and found them to have the latest information out there in the fitness industry. I highly recommend all to visit and see for yourselves. A truely a great place to work out!
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Provided by Citysearch
Best Athlectic Club
Posted by cbsimms on 07/05/2007
The staff at the Downtown Spectrum are always polite, informed and ready to help. The trainers are well informed, friendly, and work with you to help you meet your goals. The decor is inviting and there are plenty of machines so you don't have to wait to work out. They also provide awesome clasees and even have great social events for members. If you're looking an athletic club where you'll be treated like someone special, this is where you should go.
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Provided by Citysearch
Best "Gym" in town
Posted by sbfun on 07/02/2007
This is the best large gym in the Santa Barbara area. The staff is nice, but not as experienced as other places I've been, but hey, it's a gym.
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Provided by Citysearch
awesome staff & trainers, great equipment, rewarded $$ for working out!
Posted by sunnyday111 on 04/17/2007
The trainers are all extremely friendly and knowledgeable. I have been working with Kendra for 2 months and have lost 12 lbs! She's awesome with nutrition guidance and motivation. This girl knows her stuff.
The equipment all looks new...always clean and available...rarely have I had to wait {except for maybe 6 pm it can be difficult to find an elliptical. but even then...only a few minutes wait.}
Also...they have a program called Health Miles--basically you get a free pedometer when you sign up and you get rewarded $250 bucks for being active, you get $1000 worth of personal training, and other random gifts like water bottles & a sweatshirt, etc.
I've been here since before when it was Gold's, and it just seems to keep getting better : )
