Home > Nationwide > More Info - CustomInk

CustomInk
Serving Your Area
CustomInk logo

The Easiest Way to Order T-shirts. Design Online!

StarStarStarHalf StarGray Star

Based on 15 reviews.

The Easiest Way to Order T-shirts. Design Online!

Is this your business?

Make this listing even better!

USER REVIEWS:

Overall Rating:

StarStarStarHalf StarGray Star

(15 Reviews)

Rate it

  • YELLOWPAGES.COM Rating: (15 Reviews)
    StarStarStarHalf StarGray Star
Sort Reviews by: Most Recent Highest to Lowest Review Source
Showing Reviews 1 - 10 of 15  |  Next

  • Provided by YELLOWPAGES.COM

    StarStarStarStarStar

    Exceptional

    Amazing Shirts

    Posted by wolff117 on 08/06/2009

    I loved how I could custom the shirt online. I was helpful and easy to do. Also how well the shirts turned out. Everyone was happy of the outcome and the shirts look everything but cheap. Getting my shirts ahead of time was also a great thing. I loved everything that you guys did. I will spread the word about customink and order from you guys again. Thank you so much for the great effort and everything you guys did to make it a great shirt.

  • Provided by YELLOWPAGES.COM

    StarStarGray StarGray StarGray Star

    Fair

    Good Shirts, Big Money

    Posted by brandylynn11 on 07/16/2009

    My initial order was fine. T-shirts came out well, price was fair for a couple hundred shirts. They wanted to charge me almost $20 per shirt on my re-order. Won't use them again -- they're not that special.

    Business Response

    We’re sorry you were disappointed in the pricing of your potential reorder. We strive to give fair, all-inclusive pricing to every customer. Our pricing, even for reorders, is based on the quantity ordered. This is why we would quote you more per piece for a much smaller reorder. - Jessica

  • Provided by YELLOWPAGES.COM

    StarStarStarStarStar

    Exceptional

    Bedwetters Jerseys

    Posted by lanoon112 on 04/21/2009

    Easy to Use Great Pricing Fun to Design Quick and Easy Shipping Great Experience. I will definetely use CustomInk.com again in the future.

  • Provided by YELLOWPAGES.COM

    StarStarStarStarStar

    Exceptional

    exceptional service!

    Posted by dailey6895 on 04/15/2009

    Customink.com is GREAT! The design and ordering process is super easy on the website. Everything is there for you to get to work and create your tshirt! I did the ordering over the phone and that was just as great as using the website. The people who help you out are so nice and will help you out any way they can. Delivery is also fast! I recommend Customink.com 100%!

  • Provided by YELLOWPAGES.COM

    StarStarStarStarStar

    Exceptional

    Special T-Shirts

    Posted by lliska on 10/18/2008

    I got the shirts for a Suicide Prevention walk in memory of my brother. The shirts we got for it were extremely important to us. We were thrilled with how they turned out, and how quickly we received them. It was nice to be able to check the status on a daily basis through the link that was provided. If we ever have a need again we will use CustomInk again.

  • Provided by YELLOWPAGES.COM

    StarStarStarStarStar

    Exceptional

    AWESOME COMPANY!!!!

    Posted by gettles5 on 10/18/2008

    My experience with the people at customink.com they were polite and helpful and even donated to our walk that we got the shirts for!! I will definitely be back!!

  • Provided by YELLOWPAGES.COM

    StarStarStarStarGray Star

    Very Good

    customelink

    Posted by bigtankdaddy on 10/17/2008

    The service provided by custom ink was outstanding, shirts were made and shipped very quick. one minor thing was the number appered to be "krinkeled" I think by not making sure the shirt was flat. But I am very satisfied and will use custom ink again

  • Provided by YELLOWPAGES.COM

    StarGray StarGray StarGray StarGray Star

    Not Recommended

    Poor hats, Poor CS

    Posted by lechroy on 08/30/2008

    A very discouraging product was delivered to my home in a timely manner. I bought some $300 worth of hats for a non-profit and the hat quality is horrible. Hats are cheap plastic with poor bills that do not retain shape. Hats are also uncomfortable on head within 30 minutes of wearing them. I can only assume other products are backed with such empty promises. At about $7 a hat it was a rather expensive mistake. I contact Customer Service and stated that I was dismayed with the quality. I talked honestly and openly, but without inappropriate tone or diction. Customer Service simply said "too bad", but we'll give you a $25 voucher. Poor quality product and service. This rates as one of the poorest online experiences I've ever had. DO NOT BUY! DO NOT TRUST!

    Business Response

    The Golden Rule is one our core values at CustomInk. In this case, we clearly didn't live up to this standard. But we're fixing the problem. We've spoken to Lechroy and apologized to him. Apologized not only for the poor finished products, but also for our inadequate response to his dissatisfaction. To prevent this from happening to anyone else, we're making some changes. First, the Golden Rule. We've retrained the involved representatives to make sure we're more responsive, both in timeliness and quality, to all customer concerns. Second, we've clarified this particular item's product description by including more detailed product photos and by revising the its description to indicate that it's intended for budget/promotional uses like trade show giveaways. Happily, Lechroy says he will continue to do business with CustomInk. He is already planning his next custom t-shirt order. I'm sorry for his negative initial experience with us but am pleased to know he's giving us a second chance to earn his business. I'm confident this time that we'll knock his socks off! - Sean

  • Provided by YELLOWPAGES.COM

    StarGray StarGray StarGray StarGray Star

    Not Recommended

    Won't pick up the phone

    Posted by TanNice on 06/16/2008

    I called Custom ink 4 times in two days and no one answers the phone. I see so many good reviews but why can't I get a human being to pick up the phone. I only needed 50 shirts for a family picnic maybe they only service bigger invoices.

    Business Response

    TanNice, I apologize for the recent difficulty you had in reaching us. We understand that calling for design help or to place an order should be quick and hassle-free. That's why our goal is to answer your call on the first ring. Unfortunately, over the past few weeks this spring we haven't lived up to this standard, mostly due to call volume that was much higher than anticipated. While it's encouraging to have so many people trusting us with their t-shirt printing, we're not satisfied unless we're answering your calls on the first ring. To address this, we're staffing up. Training takes a few weeks so the impact won't be felt immediately. But we're making progress. A new group of reps just completed training and started taking calls today (June 30th). Plus another group of reps is in training and will be available to help you in a couple of weeks. We'll continue adding and training new team members until we're regularly answering your calls on the first ring again. In the meantime, if you find yourself on hold during business hours, consider using the option to leave a message. We'll call you back within an hour. Thank you for your feedback. Sincerely, Sean Murphy Customink.com P.S. No order is too small, TanNice. We provide the same level of service to all customers, whether it's an order of a handful of shirts for your family or 10,000 for a business. - Sean

  • Provided by YELLOWPAGES.COM

    StarStarStarGray StarGray Star

    Good

    Just what I'm looking for

    Posted by gdcruz91345 on 02/12/2008

    I haven't tried this company myself, but several teams at my school have and think they're great. They have all the styles my club wants and needs, and are affordable. I like it!

Showing page 1 of 2

POPULAR CITIES   More Cities >