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PPL Motor Homes

10777 Southwest Fwy
Houston, TX 77074 Map

  • (713) 988-5555
  • Call
PPL Motor Homes logo

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Based on 5 reviews.

Hours of Operation:

Mon-Sat 8am-5:30pm

Payment Methods:

AMEX, ATM, MASTER CARD, VISA, DISCOVER

USER REVIEWS:

Overall Rating:

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(5 Reviews)

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  • YELLOWPAGES.COM Rating: (4 Reviews)
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  • Citysearch Rating: (1 Reviews)
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Showing Reviews 1 - 5 of 5

  • Provided by YELLOWPAGES.COM

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    Not Recommended

    Don't Believe What They Say

    Posted by petition0s on 02/17/2009

    I am not unhappy with the price or condition of the used RV we bought. My problem is with Ken Williams, the Director of Parts & Service. We had a minor mechanical problem shortly after paying cash and driving off the lot. We had to have a 30' RV towed and didn't have a clue who to call. Long story short, Ken Williams offered to pay the tow fee to have our RV towed. I didn't ask for anything; he volunteered. Very nice of him but he never sent the check. I kept checking back with him and got the "check was mailed...let me follow up....blah, blah, blah." Months have passed and he continues with the "we had a hurricane" (really??? No kidding) "the check was mailed..." I'm not sure what his problem is but he isn't above lying to you and acting like he wants to keep your business and improve the image of PPL Motorhomes. I will never return and plan on telling everyone I know what I think of this company. Seriously, why lie? They had our money, they don't care if you go up in flames outside their gate so why drag this out when all he had to do was take my complaint and move on.

  • Provided by YELLOWPAGES.COM

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    Very Good

    I have ordered parts and suppl...

    Posted by gypsy111 on 02/10/2009

    I have ordered parts and supplies online on a number of occasions and they have arrived in a very timely manner, in good condition. I would recommend.

  • Provided by YELLOWPAGES.COM

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    Not Recommended

    Poor Service

    Posted by randal.myers on 07/17/2008

    I ordered an awning from the PPL Motorhomes parts department. When it was delivered the end had been broken, but you couldn’t tell it from the package. I took a picture of it and sent it to PPL. Using only the picture I sent them showing where I had opened the package they determined that I should have known it was broken before I opened it and have refused to provide a replacement or work with me in any way. I now have a $620 unusable awning. My recommendation is to avoid this company. Once they have your money you are nothing to them.

  • Provided by YELLOWPAGES.COM

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    Exceptional

    Honest Dealer?

    Posted by JTHarris on 04/12/2008

    After searching the Internet for weeks, we finally found what we wanted at PPL Motor Homes. The only problem was that we are in Ga. and PPL is in TX. I had only looked at their page out of curiosity to see if the prices were any better in that area than in the southeast. I checked their ratings and they were very good. I called and talked to a salesman. That man went to the RV I was interested in, looked it over and called me back. He told me all the good things and then..... he told me all the things that were wrong. An honest dealer? Really? He explained their RV Checkout policy (very thorough and worth the money). My husband and I talked it over and he left for Houston that night. When he arrived and looked at the RV, it was just as the salesman had told us. The good and the bad. The only problem that occurred was that he saw another that he liked better. We bought it. During the 3 day checkout they found a problem with the propane tank valve and it was repaired at no cost to us. They check everything that pertains to a self-contained unit. They fill all holding tanks and look for leaks, check the propane tank, etc. They do not check the engine and outside lights and I recommend, when buying any vehicle, having a mechanic check those things. Cheap insurance. Bottom line.. it was well worth the trip. We got an RV we love at a reasonable price, with no unpleasant surprises on the way home. Everyone at PPL was courteous, patient and helpful. An honest dealer? YES! Jim & Tommie Harris

  • Provided by Citysearch

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    Not Recommended

    Horrible service

    Posted by swcrafter on 07/16/2007

    I suggest that anyone who needs parts for your RV go elsewhere. I ordered a ceiling assembly for my new air conditioner and was told that I would get it in a couple of days. It has now taken several phone calls to PPL and Dometic. I have basically gotten the run around. I had to threaten to file suite against them. And if I don't receive my part tomorrow I will do that. I strongly suggest that you find another source for rv parts and stay away from this company.

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