Home > Nationwide > More Info - AXXESS FINANCIAL

AXXESS FINANCIAL
Serving Your Area
  • (877) 215-9996
  • Call
AXXESS FINANCIAL logo

StarStarGray StarGray StarGray Star

Based on 4 reviews.

Hours of Operation:

Open Daily 24 Hours, Open 7 Days, Open Holidays

BUSINESS DETAILS:

Is this your business?

Make this listing even better!

USER REVIEWS:

Overall Rating:

StarStarGray StarGray StarGray Star

(4 Reviews)

Rate it

  • YELLOWPAGES.COM Rating: (4 Reviews)
    StarStarGray StarGray StarGray Star
Sort Reviews by: Most Recent Highest to Lowest Review Source
Showing Reviews 1 - 4 of 4

  • Provided by YELLOWPAGES.COM

    StarGray StarGray StarGray StarGray Star

    Not Recommended

    PATRICIA: Still Waiting....

    Posted by IsaacG3781 on 11/24/2009

    Patricia, I am still looking forward to hearing from you. Incase you did not get the fax I sent to the business fax number I thought I would comment again with my contact information. Email: ** TheDarque1@gmail.com ** Or ** i1981g@gmail.com ** PHONE: ** 720-429-6373 ** I would prefer a contact back soon, this loan that Shawn (Sean?) had approved for me was ment to help me pay off some other loans, including a traditional PayDay loan. I want to be rid of this additional loans and concentrate it into one single payment per the agreement and verbal approval I was given on the 5th of November. Thank you for your time and your response! Your attention on this matter is greatly appreciated. Thank you! Isaac Gonzalez

  • Provided by YELLOWPAGES.COM

    StarStarStarStarStar

    Exceptional

    Saved My Thanksgiving Day!

    Posted by pennielee99 on 11/22/2009

    I had some unexpected bills come up, and thought that I would be unable to visit my family for Thanksgiving. I tried a couple other loan companies advertised here, and they either just sent my information around the internet to other companies, or didn't offer enough money. I applied through Axxess Financial and was approved for $1000.00 online and had the cash next day. No problem at all. Their rates where also ver reasonable compared to some others I noticed. I just wanted to say thanks to everyone at Axxess Financial for making this holiday happen for me. I totally recommend this company whenever you need csh in a flash.

  • Provided by YELLOWPAGES.COM

    StarGray StarGray StarGray StarGray Star

    Not Recommended

    Patricia: Please respond

    Posted by Isaac3781 on 11/20/2009

    Patricia, If I may take a moment of your time please. Let me explain my experience and story with your company so that, perhaps, airing my disappointment with you publically might push forward the completion of my loan application I had started, and gotten approved for*, on November 5th 2009. With the exception of the impossibility of reaching a person, the extended wait times that exceeded my phones available air times (and sometimes battery life!), and the inability of your company representatives in ever returning a single call…Well, I had no other outstanding issue of discontent to report. Here’s my story: I had originally made contact with this company regarding an installment loan as advertised on their ad's as 'the payday loan alternative!.' It seemed like a rather enticing compromise for those of us, such as myself, who find themselves looking to access additional funds to close down alternative non-traditional lines of credit. I did make contact, established a business relationship with a rep and was approved for a $2000.00 dollar installment loan that would have helped me close down some additional lines of credit and consiladate into a single monthly payment to your business. Sadly this was not the case. Despite speaking to a representatives who assured me a simple faxing of documents would complete the loan and fund it the following business day, given it was completed before 5:00 pm (not sure which zone). Having done the faxing, and after roughly 11 to 15 hours (I had a 600 minute prepaid phone I used while traveling that was utterly exhausted simply attempting to make contact) of fruitless attempts I have not so far been successful. The representatives I have spoken too: ‘Shawn’ ‘Heather’ ‘Hydia’ (am likely misspelling this name). I have called roughly 140 times. I have left perhaps 30 Voice Mails. I have spoken to these three rep’s (Shawn only twice, as he is never there it seems) at least 25 times. I have waited on the phone combined over 12 hours. I have waited on 7 calls over 60 minutes apiece. I have sent 6 emails. I have sent 5 faxes. Still have made zero progress and have had no return response, not by email, phone, mail, nor fax. Numbers of importance: 140 calls (roughly), 30 + Voice mails, 25 + conversations with Heather and Hydie, 12 hours (at the very least) wasted on useless and fruitless phone calls, 5 Faxes, 6 emails (all unanswered). To make matters even worse now your phone lines are NOT working. Is there any way you might suggest in somehow, mariculousily, of completeing this loan? I am sorry to be so annoyed but my efforts at contact have utterly exhausted all mental barriers of sanity. Please respond. Please! I am begging you to bring closure to this issue. I was approved by a representative named Shawn (Sean?) on the 5th of November this year. We spoke at 6:05pm that Thursday, and my phone died on us as we were closing in at the end of our call. He was very nice, polite, and did the job well, and have no issue with the initial contact. I just am unable to reach anyone there. Please, please help. Thank you. Isaac Gonzalez

    Business Response

    Dear valued customer: I am very sorry to hear about all the concerns completing a recent credit application with AXXESS Financial. The customer service number on this advert was not expected to have such large call volume. AXXESS Financial is working with the advertiser to update the number to one which may support larger call volume. During this time please contact 267-415-1119 which is a platinum support number. AXXESS Financial has also been experiancing rapid growth increasing wait times. The call center has been training newer representatives to handle the additional call volume. It seems the several representatives you may have spoken with may be newer and aren't always taking calls or understand all the credit policies yet. This is all part of the training process. I was able to locate some information regarding your request and will be contacting you directly soon. I appreciate your patience while AXXESS Financial attempts to work with some slight telecommunciation and recent growth issues. Thank you for considering AXXESS Financial and I look forward to personally serving all your needs. Sincerely, Patricia Hessing INTERACTIVE MEDIA GROUP AXXESS FINANCIAL SERVICES - Patricia - PATRICIA

  • Provided by YELLOWPAGES.COM

    StarGray StarGray StarGray StarGray Star

    Not Recommended

    Don't Waste Your Time

    Posted by BubbaBobby on 11/17/2009

    This website just redirects you to another lender after a VERY LENGTHY application. Then the real lender had more items to fill out. Then after all that (at least 30 minutes), they were charging twice as much as other physical locations in my area. I'm sure I will get put on a million marketing lists though.

    Business Response

    Dear valued customer: AXXESS Financial strives to provide a pleasant customer experiance each visit to our web property. I regret that the recent visit was not satisfactory. Please contact the customer service department when questioning a future practice. This will ensure a more positive customer experiance in the future. AXXESS Financial does not participate in the sales or leasing of customer personal information without prior consent. Many markets have different lending criteria. If a redirect had occured it was to another AXXESS Financial offer that was better suited that market. Rates terms, and conditions are judged on indivdual customer financial history. In certain cases rates may be higher depending on the number of applications completed with other providers in a limited period of time. As AXXESS Financial is unable to validate during that period of time how many other loans may outstanding the rate may reflect that. Customer behavior from the past shows an increased default risk when this occurs. Thank you for choosing AXXESS Financial and we look forward to possibly serving you again soon under more pleasant conditions. Sincerely, Patricia Hessing INTERACTIVE MEDIA GROUP AXXESS Financial Services - Patricia

Showing page 1 of 1

POPULAR CITIES   More Cities >