Carolyn Wong OD

11540 Santa Monica Blvd Suite 202
Los Angeles, CA 90025 Map
  • (310) 473-5464

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Based on 1 review.

Serving West Los Angeles For Over 20 Years

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    Not Recommended

    Three strikes and I'm OUT

    Posted by mikyi on 07/09/2007

    After my third attempt, I've decided to take my eyes elsewhere. Instead of asking if I needed any help, one of the receptionists chose to stalk me through out the store. I felt more like a nuisance than a customer. More frustrating is that my last 3 copays have never been consistent. The final strike is that they don't warn you if your insurance will cover a procedure or not which seems inconsiderate considering my other health providers do. It was a total shock to me to receive a bill when the price was never mentioned beforehand. It's a shame considering the actual eye exams seem thorough and the optomertrists are pleasant.

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