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Provided by Citysearch
A great cultural experience!
Posted by mandalynn16 on 06/08/2009
I have worked in food service for many years, and have eaten at Domo many times. The food is fantastic, the service is friendly and knowledgeable, and the ambience is amazing. You should sit in the garden when weather permits...it is beautiful and you forget that you are just a block off of Colfax. The ever-changing side dishes maintain a fun, unpredictable menu.
I am appalled at the discourteousness of some of the other reviews. A guest in ANY restaurant should never expect special treatment because of a dietary restriction, and that is something the person should know before they decide to leave their house to go out and eat. Chef's, especially those in upscale restaurants, prepare dishes in a certain manner, because they know what tastes best. People who do not want what is offered on the menu should stay home and cook for themselves (especially seafood at a Japanese restaurant!?!). It is unjust to give someone a bad review because of your medical problems or food aversions. You should all be ashamed of yourselves.
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Great food - unique gem
Posted by diningdenver on 05/28/2009
Domo is the result of Gaku Homma's unique vision - for those who want a sushi bar, I recommend going someplace else. The food here is as close to the cuisine of the peasantry where he grew up as he can make it. I appreciate the unique flavors and influences. When you go to Domo, try to go with an open mind and try to experience the vision of the chef, not a preconception of Japanese food.
We went there tonight with a friend and had a wonderful time. The food is delightful - from the sides served before the meal to the generous main portions, everything was tasty and well prepared. The hostess was gracious and our servers were polite.
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Provided by Citysearch
It was just alright.
Posted by xstineonthescene on 05/26/2009
My boyfriend and I went here for a special occasion, and like everyone says the hostess was pretty rude, luckily our server was super sweet. She was pretty good with explaining to us the food - but then again you can't change anything in the dishes which is a little odd to me. The food was delicious though, but the sake was not so great because it was luke warm (which I had asked for chilled) Anyways, I would really have to be in the mood to come back here...
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No soup for you
Posted by uncledave on 03/27/2009
If you like a little S&M you'll love this place. I have never been treated so rudely, so consistently anywhere in the world. I could detail the service atrocities I've endured here but they pretty much parallel the rest of the one start reviews. I worked as a bartender in a Japanese restaurant for many years and really loved the Japanese owners and staff for their unfailing graciousness in the face of some very ugly Americans. Domo must have a special interview process to be able to select the rudest possible servers available.
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Don't step in, you will leave LIVID! :-(
Posted by Juniperus on 08/23/2008
We went to Domo's yesterday, to celebrate a graduation. I will never forgive the waiters and owner for their utter lack of tact and courtesy. I wanted to substitute an item in my order as I am allergic to gluten. One of the waiters actually questioned the reality of my allergy! I should not have to explain exactly what will happen to my bowel movements if I injest breaded shrimp! They flat out refused to accomodate any sort of a request, and wanted to charge me for two items if I order something else off the menu. At one point, one of the waiters told us that my boyfriend should just eat my food - along with his $23 dish, I shouldn't have anything, and pay for both. When you go to an upscale restaurant, you expect service. I understand McDonalds not having substitutions, an possibly incompetent waiters. But when you are paying ove $100 for your table, there is no excuse.
If you want Japanese country cooking, go to Amu's in Boulder. You will not be disapointed by the service, quality or price. Stay away from Domo! The decor alone is not worth the terrible quaility, service, and sky high, unjustifiable prices!
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Provided by Citysearch
Burger King would have been a better choice
Posted by KarmaRocks on 08/23/2008
Avoid this restaurant at all costs! We had the most terrible dining experience today. Our table of 9 had reservations, but still, it took them over 40 minutes to seat us. Then, when the waitress accidentally wrote down the wrong order for a member of our party, she refused to bring us the correct item. The suggested that we just eat it, or her other suggestion was that we share other food with her. The manager was nowhere to be found. All 9 of us ended up just getting up and leaving, after we spent over 1.5 hrs at the restaurant. At this point, they threatened to call the cops to force us to pay for food none of us actually touched!
The service is not worth the aggravation, the quality is lacking. Don't eat here!
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Show up, shut up, and pay
Posted by alohahiker on 08/23/2008
I have been to Domo's many times and in the past generally the only problems I've had is slow service. Which is fine when you have good company and can enjoy either the interesting decorated inside or garden outside.
However, when a problem arises is when a restaurant can really shine or in this case fall out of the sky with both wings on fire and everyone screaming all the way to their demise.
My girlfriend ordered the Tojimono dish with shrimp, she is allergic to wheat (gluten) and since soy sauce usually has a lot of wheat ordered the miso broth. The problem came when they served the dish and the shrimp actually turned out to be tempura shrimp breaded in panko (bead crumbs). She informed the server that she could not eat the shrimp because it was breaded and could they just give her shrimp like I had which were just plain, to which the server said 'no'. The dish was taken away and the waitress shows up telling us that we should have told her that my girlfriend could not eat wheat and hinted that if she would like to order something else she would be charged again. Now if the menu had said shrimp tempura and we ordered it and complained that the dish had shrimp tempura I can sort of understand, however when it says shrimp I do not assume that it comes tempura style. They specify that the udon comes with tempura shrimp, so why not for this other dish?
Anyways several people came over to talk with us, all confused that we should have some how known that shrimp actually meant shrimp tempura. Finally the owner came in and shooed the other waitstaff away like little flies. At this point my girlfriend was so upset she did not want anything to replace her dish, so instead was charged $7 for the side dishes. I've never been to a place where they were so hostile to their customers. The wait staff who from what I can gather are also the students at the on site akido school. It is quite clear that they do not want to be serving in the restaurant.
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like a quick trip to Japan! Authentic and delicious
Posted by riadoc on 07/03/2008
We were recommended by someone who spent 6 years in Japan. On arrival, we were promptly and properly greeted, seated and watered. We ate in the garden, (so did everyone else!). The service was excellent, complete with a team spirit exuded by the staff. The waiter was from south America and quite shy and proper, and attentive. The food presentation was impressive and delicious - and lots of it! So much we had to take some home. The edamame side dish was our only source of disappointment. The miso broth was delicious and the seven little side dishes that come with entres were excellent.
We can't wait to go back!
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If I could, I'd give this place a negative star.
Posted by PNerves on 06/02/2008
Ok, I have to admit, I didn't try the food. Why not? Because, we basically got thrown out. Allow me to explain. A friend was excited to hold her birthday party here, as she was a fan. My wife is allergic to seafood, and wanted to stay home, but was talked into coming to celebrate the occasion with the hope that we could work around the allergy- we've been able to do it at other sushi restaurants. We realized right away we were in trouble when we saw that an entree HAD to be ordered in order to stay. I can understand that, and we usually can get around that be ordering something non-fish. However, in Domo's case there is a disclaimer on the back of the menu that says they cannot accommodate food allergies in any way. The waitress- named for a popular flower- insisted my wife order something or leave. When we brought up their disclaimer and tried to explain that it was basically Russian Roulette with her allergy, the waitress insisted a meat dish would be fine. So, basically one policy- order or leave- was being ruthlessly enforced, while a disclaimer that could send us to the hospital was being brushed aside on the word of a rude 19 year old. We were there at the invitation of a friend to celebrate a birthday, and the amount we would have dropped would have more then made up for any inconvenience of a missing entree... We were more then willing to work with them, but the waitress was so rude and unbending that she ended up embarrassing everyone involved. It could have been a fine evening, but instead we were badgered by the waitress and told to leave (when we asked to speak to a manager we were told there was no manager available.) We left- all 12 of us. Way to go Domo! You rock.
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Good atmosphere, bad everything else.
Posted by hannahlo on 04/19/2008
While the atmosphere was lovely, the food was not. We were very disappointed with the quality. To make matters worse, our waitress refused to give us some soy sauce for our plain brown rice and underseasoned shumai. I couldn't believe that even the shumai was not served with dipping sauce. Instead, soy sauce was drizzled over the shumai, with the excess dripping through the bamboo steamer on to the plate below. When I asked the waitress for some more soy sauce, she replied, "We don't give any condiments." I said that I thought the food would taste better if I could add some soy sauce and she lifted up the steamer and pointed to the pathetic soy sauce drops on the plate and said, "there's some more right here." I couldn't believe it. Arrogance like that is just not what I'm looking for when I go out to eat. We ended up leaving hungry and ticked off, and made our way to Starbucks, where they always make it how the customer likes it. Domo, get off your high horse and make your customers happy.
