Business Response

Thank you for your comment, we are sorry you feel this way. It is our job to present any repair or maintenance needs to a customer that their vehicle needs - it is then up to the customer to use the information we provided to determine what repairs they do or do not want to have done. We do not recommend repairs that are not needed, if there are any questions, please feel free to ask us and we will explain what we recommended and why. Anyone can check our records - we are one of two AAA approved repair shops in Memphis, we are an ASE Blue Seal Certified shop, we are a Napa approved repair shop, we are in good standing with the Better Business Bureau, and we have been at the same location for 17 years. - Ted