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Mastercraft Heating & Cooling
24831 W Mcnichols Rd
Detroit, MI 48219 Map
  • (800) 924-2123
  • Call
Mastercraft Heating & Cooling logo

Serving The North Woodward Area

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Based on 4 reviews.

Payment Methods:

AMEX, DISCOVER, MASTER CARD, VISA

USER REVIEWS:

Overall Rating:

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(4 Reviews)

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  • YELLOWPAGES.COM Rating: (3 Reviews)
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  • Citysearch Rating: (1 Reviews)
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Showing Reviews 1 - 4 of 4

  • Provided by Citysearch

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    Not Recommended

    Also Known As Mastercraft Heating & Cooling

    Posted by Arakal on 06/28/2009

    6/23/09 The technician came out, stated that my central air conditioner had multiple problems and repairs would total $2,000 and should just be replaced at a cost of $2,500. He did not have a receipt book and also left a cigarette butt on my lawn. I paid another company to come out and they stated that the fan motor was broken and would cost $240. The air conditioner is working fine now. I contacted Mastercraft for a refund for the service call. The owner stated that the receipt (which was created after the fact, dated for the next day and without my signature) stated the condenser fan was the issue. He would not provide even a partial refund for the service call. He did offer to service my furnace in the fall. However considering the circumstances, I declined the offer. I believe the technician tried to take advantage of me and the company, in my opinion, should not be trusted. Everything in this statement is true and I have included all of the facts. This is about principle, not $64.

  • Provided by YELLOWPAGES.COM

    StarStarStarStarStar

    Exceptional

    Installation

    Posted by Saphire on 02/07/2008

    Mastercraft was quick to come to my rescue. I had an addition on my house and needed it to be heated and cooled. They suggested a unit and was really fair on price and would turn on and off like a regular furnace or air conditioner. It was installed quickly and I am so pleased with everything they did. I highly recommend this company.

  • Provided by YELLOWPAGES.COM

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    Exceptional

    furnace repair

    Posted by mainman on 02/04/2008

    during new years eve mastercraft was the only furnace company that responded to the emergency that i had at my home. not only did they respond quickly they had the part i needed on the truck. i would reccommend them to anyone. jack was very proffessional.

  • Provided by YELLOWPAGES.COM

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    Not Recommended

    Steamed

    Posted by steamed07 on 11/22/2007

    This company does not keep their appointments nor honor their word. I was told that a part in the furnace was faulty, but could not be fixed that day but I would positively hear from them the following business day. Three days later and still no word.

    Business Response

    Is it possible that you confussed us with another company? So many people call several companies in a time of need. If that isn't the case please call us so that we may find out how we dropped the ball. We could not remain so sucessfull with this kind of behavior. Our nimber 1 goal is customer satisfaction - steven

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