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Great Customer Service
Posted by ozark65721 on 11/07/2009
My wife and I had a great furniture buying experience at Haverty's in Springfield Mo. Frank was our salesman and what a nice guy. We will be going back to buy more furniture and would highly recommend them. They are very proffesional and willing to help and answer questions. Frank seemed to know the products very well. Thank you Frank.
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great service
Posted by sherri12 on 05/24/2009
Great customer service ....this is one place to check out love the way they want to help and they dont rush you ...
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Helpful
Posted by Fine_Shoppers on 06/17/2007
My husband and I recently browsed the Macon GA store and we were greeted, offered help, then left to look alone as that was our request. Then the sales person gave us help when we requested size and dimensions of certain pieces of furniture. Very pleasant browsing experience. I love it when the sales people let one look instead of following one around like a shadow.
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Havertys
Posted by OddWorld60 on 01/13/2008
Haverty has a great selection of furniture. The staff is always ready to answer any questions, they have great quality furntiure
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Good Service
Posted by Teresia123 on 01/29/2007
I would highly recommend this store to all my family and friends. The associates showed good customer service when assisting me.
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Wide selection of funishings
Posted by ajjohnson2 on 01/29/2007
I recently visited this store and found it to have exceptional customer service a pleasant atmospere and a knowledgeable staff.
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Great
Posted by Kama123 on 01/25/2007
I would recommend this business to everyone in the area!! Great people!! If ever there was anyone to do business, it would be here!!
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good
Posted by kennylr49 on 11/17/2009
great prices comparied to other furniture stores
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customer greetings
Posted by laineytn on 01/28/2007
Poor greetings at the door. I moved on to a different store since they were rude.
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Lied several times about delivery dates just to get sale
Posted by ConsumerD on 10/03/2008
The furniture is mediocre but you get what you pay for so that was no big suprise. However, the upsetting issue is that I told them I needed the furniture by a certain date (3 weeks away). I was told that it would absolutely be delivered by then. I called 3 weeks later to find out when it would be delivered so I could ensure I was home. They sent me through the ringer on the phone for 30 min. trying to find someone to answer the question. Then I was told it would be delivered 4 weeks after that! I told them I was going to cancel by order, even though that was a huge inconvenience for me, since I needed the furniture by a certain date and they had lied to me to get the sale. Then, all of a sudden, it could be delivered a week later. I should have just cancelled. But, since it would require me to start furniture shopping all over again and to have to deal with a new company's delivery schedule, I decided to keep my order. As the new date approached (1 day before scheduled delivery) I was called and informed that only 4 of the 7 peices were in.
They lie and misrepresent just to get the sale. I CANCELLED THE ORDER and am reporting them to the better business bureau. This was at the Haverty's at Woodbridge, VA and the sales representitive was Crystal.