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Great website and big help!
Posted by mattfink on 07/24/2009
My Grandma came into Virginia Beach, Virginia and we had to rent a hospital bed and the person we used did not answer the phone. I called GoSouthernMD.com at 5PM on Friday and they were able to get it to us for the weekend.
Thanks a lot,
Matthew Fink
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neck brace
Posted by kileygenes on 12/16/2008
EXCEPTIONAL SERVICE!!! Rob not only was able to help me get the appropriate neck brace i needed but saved me money buy only selling me what i needed. They were able to get me the neck brace overnight at some of their expense. Excellent sevice. I will glady buy all my future medical supplies from them. It is good to see a company more concerned about helping their customers than making extra money, especially in todays economy.
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Eileen Bowler
Posted by eileenbowler on 10/04/2008
At 1000 PM,on a Saturday night,I had a patient, that needed to go home from the hospital's Emergency Dept. To discharge her, I needed home oxygen to be set up in the home.Rob, the owner of the Co,arranged to do this for the patient. The patient avoided an unnecessary hospital admission. We really appreciated the rapid response.
Business Response
Eileen--it was my pleasure. I always answer the phone and my business line routes straight to my cell after hours. I really appreciate the great comments from the Duke Hospital. I always there for my customers.
:)
Robert - Robert
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I rented a power chair!
Posted by maggieg0123 on 10/01/2008
i was in need of a powerchair for my travels to the Opryland hotel in Nashville. The previous time i rented one last year a local company charged me a delivery fee and pick up fee and never told me until i called them to have it delivered. Gosouthernmd made sure that i only was charged once and the chair was waiting for me when i arrived. Thanks for your help.
Maggie
Boston
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Fast Service--answered phones!
Posted by JBlinn57 on 07/24/2008
I needed help because my mom was out of oxygen and Southern Medical Dist. answered the phone at almost 10pm and was able to find me an oxygen concentrator in Boise, Idaho the next morning.
Thanks,
Judy
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Great rentals!
Posted by Ejacobs on 07/11/2008
I needed a power scooter rental for the 4th of July weekend. I was flying to go see my grand kids in west virgina. This was a last minute trip and it was VERY expensive to have my scooter shipped. I called this company on the 1 st of July and needed this delivered to my daughters house by the 3rd. The scooter was there before i arrived. There was no hassle at all they took care of EVERYTHING for me. It was one call and that was it. They even picked up the scooter for me as well without any extra fees. Thank You so much for all of your hard work!
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Excellent Service
Posted by rosieruffner on 06/11/2008
I called Southern Medical to purchase a wheelchair for my mother. I had a VERY hard time locating exactly what I needed.My mother is VERY particular and we needed MANY upgrades. After several phone calls to multiple stores I came across Southern Medical. I got EXACTLY what my mother needed $100 less than the other stores (I wont name names, thats too rude). Not to mention the savings, my product was here within a few days , where others told me it would take 2+ weeks because of the special order! Now my mom has a new found freedom.
All of the staff was VERY kind and knowledgeable. I will definitely buy from Southern Medical again (although hopefully I wont need anything for myself :) )
Business Response
It was our pleasure. Please come back when you need something else.
Dianna
GoSouthernMD.com - Robert
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Quality Service & Excellent Prices
Posted by cvalarie on 06/11/2008
I searched all over the Internet for a rollator and Southern Medical Distributors was consistently the lowest price available. My grandmother just got out of surgery and needed a mobility aid immediately. The customer service was very considerate, informative and understanding to my situation. Southern Medical Distributors was able to get my grandmother her rollator in 2 days. They also have a great maintenance and warranty program that takes care of the customer at no extra charge, replacing the damaged product at no cost and handling the warranty with the manufacturer directly so customers don't have to deal with the hastle! I will look to purchase all my medical and home care products from them in the future.
Business Response
It was a pleasure serving you and thanks for your business.
Robert Remitz
CEO - Robert
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Excellent Company
Posted by J85201 on 06/11/2008
I ordered a Pride Victory scooter for my father for fathersday. I received excellent service and the product came quickly. I'm sure my father is going to enjoy this very much. Thank you Southern Medical Distributors team for a good experience.
Business Response
I hope you enjoy the scooter. let me know if you need anything else.
Robert Remitz - Robert
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GREAT SERVICE!!
Posted by N85202 on 06/11/2008
I ordered a Semi-Electric Hospital Bed for my Grandmother that was on back order. However, they found one locally and were able to deliverer the very next day! Their customer service department kept me well informed on the shipment date. If I need any further medical equipment I will be ordering from them again.
Business Response
it wasn't easy but we got it done. Thanks for your business.
Crystal Towne - Crystal
