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Arkansas Limousine & Airport Transportation
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  • (501) 224-0909

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  • YELLOWPAGES.COM Rating: (5 Reviews)
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Showing Reviews 1 - 5 of 5

  • Provided by YELLOWPAGES.COM

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    Not Recommended

    Horrible

    Posted by jrh2005 on 08/07/2009

    Every thing is fine until you have a problem. I'm sorry but being in any business, problems arise. And someone should know how to follow up with customers and respond to emails in a timely manner. I booked a limo and they had no problem charging my credit card right away, without telling me they were doing so, or any cancellation policy. I cancelled 4 months in advance and was advised I would receive a refund if they book my time slot. Of course when I call about my refund, no response. But I promise you I will not go away. If I have to spend $1,000 to get back $400, that's what I will do.

  • Provided by YELLOWPAGES.COM

    StarStarStarStarStar

    Exceptional

    Outstanding Service

    Posted by mikemcmahon3512 on 02/06/2009

    My wife and i ordered a limousine for my son's 13th birthday. The limo picked him up from school and when it arrived, everyone was in awe! The car looked perfectly clean and the driver was dressed like a true chauffeuer. He took us to several planned stops at which he quickly opened the door for us and made all the kids smile. We would reccommend this company to anyone needing limousine service. They came highly reccommended to us from several persons that had used them before. -Mike McMahon

  • Provided by YELLOWPAGES.COM

    StarStarStarStarStar

    Exceptional

    Professional to the Hilt!

    Posted by William6666 on 01/26/2009

    I contacted several limousine services for my wife's 40th birthday party. I selected Ark. Limo because they were very patient and caring on the phone. I called them back several times with what I thought would be annoying questions and each time they were as kind and helpful as the first. I had been reffered to them by several persons but I am one that always calls everywhere anyway. When they arrived at my home, the driver was totally uniformed and was standing outside the limousine like a soldier when we went out to the car. When we got close to the limousine, he opened the door and was very professional while boarding us into the car. When it was my wife's turn, he shook her hand and told her "happy birthday". We left there and went to several places and each time the driver put the rear door of the limo close to the front door of the business as possible. He quickly came around the car and opened the door each and every time. The limousine was new and clean as a pin inside and out. They had put complementary champagne and even a boquet of roses inside for my wife. The driver drove very professionally. We poured champagne inside the limo and everyone had glasses full of some type liquid and never once was there erratic turns or manueuvers that caused us to spill! Totally remarkable! Thanks to Arkasnas Limousine and their driver our evening was totally wonderful. My wife told me it was the best birthday she had ever had even though she had reached the big "40". If you ever need a limousine service, this one is certainly the pick if you want to be impressed or impress someone.

  • Provided by YELLOWPAGES.COM

    StarStarStarStarStar

    Exceptional

    shawn cox

    Posted by shawnlcox6666 on 01/22/2009

    we used this company recently and the experience was wonderful. I was my parents 50th wedding anniversary and we got the limousine to take them out to eat. The driver was dressed very professional and the limousine was brand new and exceptionally clean. We would recommend these guys to anyone who needs this type service.

    Business Response

    Thank You very much for your kind words! We hope to see ya' again! - donna

  • Provided by YELLOWPAGES.COM

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    Not Recommended

    Extremely Poor Service

    Posted by lea_randy on 11/10/2008

    We requested the service for our two daughters who were turning sixteen. They wanted a Limo ride with their friends for their birthday. We made arrangements for the ladies to be picked up after school and driven around and then dropped off at the mall. We asked for no alcohol to be in the vehicle as no adults would be there to supervise. We were told this would not be a problem and the ladies just need to let the driver know where all they wanted to go as they went and sodas and water would be available. The day of the event we were called and told he had booked another event right after ours so an adult would have to be there to ride with the ladies. He did not want them touching anything so he would not have to clean finger prints when we were done. He stated they would be dropped off at the mall at 4:45. When we got in the limo there were NO drinks at all. They stopped at Taco Bell for snacks and drinks and were not able to bring them into the limo. He did not drive them around and was at 4:30 ready ready to drop them off early. We paid for 2 hour of which the ladies were only in there maybe 45 minutes. They were not allowed the close the privacy window and basically had to sit on their hands the whole time. Needless to say they did not have much fun for theire 16th birthday. When we called to speak with the owner the next day he was quite rude and on one ocassion said he did not care what I thought and hug up. This is not a business to use if you are looking for customer service.

    Business Response

    Our business has been in business for 28 years. We have an outstanding reputation and will not tolerate this. We were out of town when this took place and all partys involved have been terminated.-the owners - donna

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