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American Limousine, LLC
SERVING THE CHARLOTTE AREA
Charlotte, NC 28219

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Based on 9 reviews.

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(9 Reviews)

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  • YELLOWPAGES.COM Rating: (8 Reviews)
    StarStarStarStarHalf Star
  • Judy's Book Rating: (1 Reviews)
    StarStarStarStarStar
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Showing Reviews 1 - 9 of 9

  • Provided by YELLOWPAGES.COM

    StarStarStarStarStar

    Exceptional

    Great time & great service

    Posted by jaimehamr on 12/03/2009

    We used this company for a wine tour. The service was excellent. The staff even took pictures throughout our adventure and made all of us a cd of the day! This company really went beyond my expectations. I would highly recommend them.

  • Provided by YELLOWPAGES.COM

    StarStarStarStarStar

    Exceptional

    MALesir

    Posted by MALesie on 11/05/2009

    Efficient, courteous & professional service. My 73 year young Mom needed transport from the Charlotte Airport with only a couple of days notice. She was pleasantly surprised to find the driver waiting for her as she exited escalator. Highly recommended. Will utilize their services in the future.

    Business Response

    Our primary goal has always been to exceed expectations and especially in situations where the client may need additional assistance. Roberta was an especial delight. - Bill

  • Provided by YELLOWPAGES.COM

    StarStarStarStarStar

    Exceptional

    Wine Tour

    Posted by Couzelis on 11/02/2009

    A group of five of us decided to hire American Limousine for a Yadkin Valley wine tour on Halloween. Owner/operator Bill Payne's extensive knowledge of local NC winreies was impresive. We toured five wineries with a stop for lunch (included in the price of the tour) and had a fantastic time at each. All of us had a great time and would suggest American Limousine for any outing. Professional yet very personalble....

  • Provided by YELLOWPAGES.COM

    StarStarStarStarStar

    Exceptional

    very pleased

    Posted by egunst on 09/24/2009

    I hired Bill Payne to pick up an elderly friend of my mother's at the airport. With elderly travelers, it's particularly important that they are looked after. He kept track of her flight, arrived on time to pick her up despite a flight change, and delivered her to my mother's door. He came back to pick her up for her very early return flight and got her to the airport safe and sound. He very pleasant and professional. I asked him to pick me up when I visit in October.

    Business Response

    I was able to personally drive Mrs. H and enjoyed the opportunity. Mrs. H was a delight and a definite example of "age is only a number." Dealing with airlines in today's economic climate with reduced flights, cancellations & delays can create issues for our clients. Flight tracking ensures your chauffeur is available when you arrive, regardless of complications. - Bill

  • Provided by Judy's Book

    StarStarStarStarStar

    Exceptional

    Terrific Service

    Posted by Jim G. on 08/25/2009

    American Limo handled my son's bachelor party, driver was early, suggested several clubs and got everyone in ahead of the long lines. No one had to pay covers and we finished the night at a strip club. Saved enough on cover charges to almost pay for the limo. This is a terrific company. We recommend the driver Raul also.

  • Provided by YELLOWPAGES.COM

    StarStarStarStarStar

    Exceptional

    Reliable Service

    Posted by alevin27006 on 08/15/2009

    I have used American Limousine, based in Charlotte several times for trips to or from the Winston-Salem area to or from the Charlotte (CLT) airport. In all cases the service has been prompt on pick up and we were delivered without problems. The latest trip was unexpected, on my part, as I informed a scheduled return flight to a different airport was canceled. I had to obtain transportation at the last minute, late at night from the Charlotte airport home. The flight was late leaving and even latter arriving at the terminal. The driver, called me to confirm I had not missed him, and awaited my arrival at almost midnight. The towncar was clean and comfortable. The service exceeded my expectations. I highly recommend this limousine service.

    Business Response

    Over 10 years, we've come to expect the unexpected. We always use multiple methods to track flights so our chauffeurs are always available when the client is on the ground. We always strive to exceed expectations and especially enjoy being able to reconnect with clients. - Bill

  • Provided by YELLOWPAGES.COM

    StarStarStarStarStar

    Exceptional

    American Limousine is TOP NOTCH

    Posted by Kym___ on 11/18/2008

    There are no words wonderful enough to describe Bill Payne and American Limousine. Bill Payne is probably one of the nicest men I have ever had the pleasure of meeting! He took a group of 10 of us on a Yadkin Valley winery tour. It was a fun filled day and Bill handled EVERYTHING! Once he picked us up we were in his capable hands and treated like royalty at every winery we visited. He knew so much about the wineries and really expressed an interest for us to learn as much as possible about wine that day – and having a fun time too!! I couldn’t imagine even considering using another limousine company in the future – BILL PAYNE and AMERICAN LIMOUSINE know how to treat their customers and you just don’t find that kind of personal attention anymore! His company is one of a kind. THANK YOU!!!

    Business Response

    Kym and her friends were a delight. With over 6 years of experience conducting NC limousine wine tours, we've developed relationships with owners & staff of the wineries, insuring our clients a special experience. - Bill

  • Provided by YELLOWPAGES.COM

    StarGray StarGray StarGray StarGray Star

    Not Recommended

    RUDE

    Posted by bethanyannsmith on 09/25/2008

    The owner of this company told me to rot in hell when I called with a 75 people transport for his company. I have never been so insulted by a stranger in my life. Disgusting, unproffessional, and humiliating.

    Business Response

    Ms. Smith obviously has confused us with some other company. We are reviewed at other websites and clients don't have negative experiences. With over 9 years in this business, we do not tell potential clients to rot in hell. While we have handled corporate events requiring more than 100 separate moves over several days, we do not have the ability to move 75 people over a few hours. We refer an individual needing transport for large groups to one of the local charter bus companies and would not even try to quote on limousines. Assuming Ms. Smith called, she would have been advised to call one of the charter bus companies in the area since they would be able to accommodate her needs. - Bill

  • Provided by YELLOWPAGES.COM

    StarStarStarStarStar

    Exceptional

    Terrific service

    Posted by jimboatwr on 05/29/2008

    We used American Limousine for our 1st trip to the Coca-Cola 600. We had a driver who knew all sorts of info about the Speedway. We needed to get credentials and get a pass signed in the garage area, he was able to carry us right to the garage gate without having an infield pass. When the race was over, we only had to walk 50 yards to the car and he got us back to our downtown hotel in less than 35 minutes. An absolutely wonderful experience made even better by an excellent driver and limousine company.

    Business Response

    With over 20 years of experience dealing with Lowes Motor Speedway, we try to replicate this experience for each client going to NASCAR races. - Bill

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