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Goodman Heating and Cooling

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(9 Reviews)

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  • YELLOWPAGES.COM Rating: (9 Reviews)
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Showing Reviews 1 - 9 of 9

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    Very Good

    100%

    Posted by tfunke on 08/23/2008

    I am an HVAC dealer and totally agree with Micheal. All manufactures equipment needs to be bought and installed from a reputable dealer. You absolutlty HAVE to visit their shop before you buy from anyone. If you can't find them before the sale, what chance do you think you have of finding them after the sale? (hint- a pickup truck is not what you want to hear them say when you ask about their business location) Tim

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    Not Recommended

    low quality

    Posted by terrie07 on 08/18/2008

    cheap stuff you will figure it out

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    Not Recommended

    You will Need the Warranty!

    Posted by MontineH1 on 08/03/2008

    This unit is very noisy. After 4 years the compressor went out. After 5 years the whole unit had to be replaced. Not a good value.

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    Exceptional

    the Blue Collar furnace

    Posted by heatingco1 on 06/27/2008

    We've been installing Goodman furnaces for 13 years. We've installed several other brands, and have serviced many more. We've grown to prefer Goodman for many reasons. They are easy to install and repair. They cost much less than Trane, Carrier or Lennox but if properly installed and maintained they can perform and last as long or longer than the big brands. They have been rated # 3 in the industry. Goodman Mfg. is always improving themselves and their products. Their warranty is possibly the best around. Unlike the big names, Goodman dealers aren't required to "buy in" with an inventory, so instead of needing to move our stock, we can procure exactly the right model for each project. We have many satisfied Goodman owner customers and we're proud to back our Goodman installations with a 1 year Labor warranty. I call Goodman the Blue Collar furnace because it works harder, at an affordable price.

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    Not Recommended

    Reliability & quality issues

    Posted by hvac1010 on 04/29/2008

    After 18 years of experience doing service & repair, I have found this brand to be the least reliable (a big hassle & discomfort for the consumer - even if the equipment is under a limited warranty - even after the manufacturer redesigned their entire line) - Also I have recently seen major quality control problems from the manufacturer with equipment right out of the box. In my professional opinion, the consumer would be better served to look at other options.

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    Exceptional

    Great warranties

    Posted by cb123baker54 on 02/21/2008

    I'm a big fan of this product and recommend it highly. All products come with a 10yr compressor and parts warranty, not to mention a life-time compressor warranty on some models. Kewl Aire ac & heating do a great job.

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    Not Recommended

    Goodman Good but J an J Heating & Cooling in Battle Creek Bad

    Posted by msujrfan on 10/17/2007

    Goodman refused to let me talk to anyone above the Customer Service Rep on the phone. This company knowingly kept charging my family more money to fix a Goodman Furnace that had a recall. I took them to small claims and didn't win because it was a voluntary recall. The court acknowledged that they didn't understand the logic of the company not to fixing it under the recall, but couldn't do anything because of it being voluntary. This company charged me over $1200 for a furnace that had a $850 recall. So do you really want someone like this doing work in your house. They will rip you off just like they did me. My family spent many nights without heat waiting for parts to be shipped in, when we should have only spent a couple waiting for a new unit. Thanks a lot J and J Heating and Cooling. Steve McCowen

    Business Response

    Goodman equipment, or any equipment for that matter, when purchased over the internet has NO warranty. Additionally dealers for all equipment are only required to provide a 1 year labor warranty. To avoid this customers situation, be sure the dealer you select provides all warranty information in writing before you pay. Be sure they are a certified dealer by visiting the manufacturers website, regardless of brand. If an extended labor warranty is available at a reasonable cost, purchase it, it is no different than auto or home warranties. It sounds like this customer went for the cheapest route and got burned, this furnace would have been covered under warranty with or without a recall had it been purchased and installed by an actual Goodman Dealer. The cost of this installation would be close to 3 times what was paid. Check your contractors with the CCB, make sure they are a dealer at the manufacturers website, and get warranty information and coverage up front. - Michael

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    Exceptional

    Exceptional performance and value

    Posted by booksnmore4all on 05/09/2007

    My new Goodman AC is remarkable quiet and cools my home even on the hottest days. I am very pleased with this system and was very impressed with the local Goodman company as well. Very reasonably priced.

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    Exceptional

    Good Experience

    Posted by kgh9015 on 01/25/2007

    I would recommend Goodman to anyone in the Memphis area. It was such a pleasant experience working with them. They provide exceptional service at a great price.

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