Jackson Hewitt Tax Service

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Based on 16 reviews.

* At Jackson Hewitt Tax Service, you'll find tax preparers who understand your income tax situation.

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Overall Rating:

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(16 Reviews)

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  • YELLOWPAGES.COM Rating: (16 Reviews)
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Sort Reviews by: Most Recent Highest to Lowest Review Source
Showing Reviews 1 - 10 of 16  |  Next
  • Provided by YELLOWPAGES.COM

    StarGray StarGray StarGray StarGray Star

    Not Recommended

    What a Disaster!

    Posted by chrisnlis on 04/24/2009

    We had our taxes prepared by Jackson Hewitt, and even though we sat there through the entire process, there were several errors in the final printout. Of course, we didn't realize the errors were there until after we had left the office. When we went back the next day (tax filing day) their computers were "frozen" and they couldn't access our file to correct the errors and provide a new printout! We had to go home and do the entire return by ourselves in time to mail it out that day! Unless they somehow switch to MACs instead of their PC system which crashed horribly on the most important day of the year, avoid them. Also, they charged $307 for this experience...found a licensed, registered tax accountant (former IRS employee) the next year for $150.

    Business Response

    this was not in the marmet office - cheryl

  • Provided by YELLOWPAGES.COM

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    Not Recommended

    Unprofessional and Rude

    Posted by jschwan on 03/12/2009

    I will never get my taxes done here again. I was told 3 times I could pick up my taxes and every time I went to get them, not only were they not done, they weren't even started! I kept having to tell them what needed to be done because they kept screwing it up. When they finally were done they couldn't find the key to the filing cabinet so I had to wait half an hour while they found it, and after all that they couldn't find my state taxes. The whole time the people there were extremely rude to me. Plus, when I went to send in my taxes I found that they had only selected W-2s so I had to go through everything again to make sure the correct paper work was together. I tried complaining to their main office, but I got no response. Did I mention I paid $300.00 for this great experience?!

    Business Response

    this was not in the marmet wv office - cheryl

  • Provided by YELLOWPAGES.COM

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    Not Recommended

    this is not a commercial for jackson hewitt

    Posted by kaem1234 on 02/07/2009

    sounds like the first few comments are advertisements for jackson hewitt i went there and they said they could not know how much the fee would be until they were done preparing the taxes. at the end, they said it would be $380 on a $1500 return.

    Business Response

    this was not in the marmet wv office - cheryl

  • Provided by YELLOWPAGES.COM

    StarStarGray StarGray StarGray Star

    Fair

    good service but high fee

    Posted by srilan_07 on 02/02/2009

    they provide good service and at the same time they charge too much

  • Provided by YELLOWPAGES.COM

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    Not Recommended

    HORRIBLE EXPERINCE

    Posted by Juliagolia on 12/09/2008

    These guys have know idea what they are doing. They caused me a great deal of grief, time and money. I had to go to someone else to fix my problems that they had caused.

    Business Response

    this did not happen in the marmet wv office - cheryl

  • Provided by YELLOWPAGES.COM

    StarGray StarGray StarGray StarGray Star

    Not Recommended

    FISHY?????

    Posted by just2plzz on 11/10/2008

    Funny how 90% of these reviews are only one sentance??? Humm, smells like self prepared FAKE reviews to get the ratings up!

  • Provided by YELLOWPAGES.COM

    StarStarStarGray StarGray Star

    Good

    good job, not great. ...

    Posted by mccartkj on 01/29/2008

    good job, not great.

    Business Response

    You are commenting on a Tulsa business from Ohio (based on your other reviews). One of our Tulsa offices would love the opportunity to earn your business and improve your impression of our services. - Andrea

  • Provided by YELLOWPAGES.COM

    StarStarGray StarGray StarGray Star

    Fair

    Fees are too High

    Posted by Jerry40 on 01/26/2008

    They took a long time to get my taxes prepared. They also charged a lot!! Not for me.

    Business Response

    You are commenting on a Tulsa business from Alabama (based on other reviews). One of our Tulsa offices would like the opportunity to earn your business and improve our rating from you. - Andrea

  • Provided by YELLOWPAGES.COM

    StarStarStarStarStar

    Exceptional

    I CAN SLEEP AGAIN

    Posted by SmartyPants71 on 01/18/2008

    Jackson Hewitt is wonderful. The IRS has been sending me letters telling me I owe them $3000 in taxes. Jackson Hewitt sat down with me went over my tax return not only did they fix the errors but they explained to me what they were doing. So much nicer than the place I had been going to. Jackson Hewitt as earned my business let them earn yours.

  • Provided by YELLOWPAGES.COM

    StarStarStarStarStar

    Exceptional

    GREAT FOT TAXES!

    Posted by michelle62 on 01/18/2008

    Got taxes? We all do. Give them a try. They are great!

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