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Not Recommended

Do not use Equifax

Posted by Jesse77 on 05/05/2009

Do not use Equifax My wife signed up for Equifax, used the service for a while and then canceled it. Equifax charged us the fallowing month, but we figured we did not cancel early enough the previous month so they charged us. The next month they charged us again, so we called again and asked them not to charge us anymore and credit our account for the charge that month, they agreed to do so. The next month we received no charge, but the month after they did charge us again and caused us a NSF charge of $35.00, so I called them again and they said they have no record of that transaction, so I printed our transaction summary and faxed it to them. They said it was them who charged us (which we already knew), but that they would have to do an investigation before they could give us a credit. We have still not received a credit from them, so if you are thinking of using their service I would strongly recommend against it.

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