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Atchley Appliance & Tv
236 N Volusia Ave
Orange City, FL 32763 Map
  • (386) 775-2122

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Based on 3 reviews.

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Hours of Operation:

Mon-Fri 8-6,Sat 8-12

Payment Methods:

DISCOVER, MASTER CARD, VISA

USER REVIEWS:

Overall Rating:

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(3 Reviews)

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  • Citysearch Rating: (3 Reviews)
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Showing Reviews 1 - 3 of 3

  • Provided by Citysearch

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    Not Recommended

    Horrible Service

    Posted by maidencomfort on 02/12/2009

    I went in because my washer was broken, and I had to decide if it were worth fixing or just to buy new since it's a $1200 machine. The first person I talked to was very helpful, and indicated it was probably still under warranty. I called back with my information so they could order the parts, and was told that the parts were backordered with no ETA (minimum of 2 weeks, but implied it could be much longer by stating there were parts backordered into 2010). I called whirlpool today to see if they could do anything - I have 7 kids and NEED my washer! I was leaning towards buying a new one since it could be so long. They told me parts are available, they just needed to be ordered, so no need to spend $1200 more on new, or $450 on the used one Atchley had. When I called Atchley back, I got the same man I talked to on the phone yesterday, and he very defensively refuted that there was any implication of a very long wait. I feel he purposely tried to steer me to buying a new or used machine with the implications that if I waited for the parts it could be a much longer wait then what I could make do with no washer. Shady tactics, and while they used to be the only person I would order parts from or have service done with, I will never use them again, even though it will be an inconvenience since they're the only local service provider to me.

  • Provided by Citysearch

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    Very Good

    Prices are great and service is too.

    Posted by chrislorl on 11/17/2007

    Unlike the other review, I guess I can understand that a TV projector bulb is not a life threatening emergency. Our Fridge went out on a friday. I called knowing that I would most likely have to wait till Monday at least for service. I was happily wrong. Not only did someone run by on the way home to see if it was something small, but they delivered a loaner fridge to me for the weekend. Tuesday they showed up, needed a compressor, ordered it, replaced it the next week. It would be nice if thay had it in stock, but you can't keep everything. They repaired it, and picked up the loaner. I couldn't have been happier, unless my fridge hadn't broken down. Weekend service would be nice, but in this world of "I need it now becouse I am the most important person ever" it is nice to see that some companies respect the fact that they employes cant work 24/7 and the customers do matter too. It's a hard balance to maintain. I know for a fact that the big box retail stores wouldn't have stopped by.

  • Provided by Citysearch

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    Not Recommended

    Horrible warranty and service after sell

    Posted by danlayton00 on 04/29/2007

    52" Mitsubishi DLP TV is great. Service is not as good. Lamp burnt out after 1yr 2months as expected. We have a 5 yr extended warranty(paid $500 extra) Lamp went out on Saturday, could not even get a warranty claim started until monday. Then after warraty claim was started, was told by Atchley, that tv would not be fixed for another 2 to 3 days. So I paid 4000.00 for a tv that I will not be able to watch for 4 to 5 days. If you buy somthing and it breaks or you need service don't expect it for at least 2 to 3 days or even longer if it breaks on the weekend.

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