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Not Recommended

Service department

Posted by dennisd4ok on 07/16/2008

The service is fair to good as long as the vehicle is under warranty. But they don't stand behind their work after it is over. Took a GMC sonota in for regular oil change and asked them to ckeck out squeak in brakes. I was told that they were ok. 3,000miles later when I asked again about the squeak they tell me that I need to replace the rotor because it had a 1/16" gouge in it. When I asked why it was not noted when I brought it in all they would say was "the service person that had checked the brakes in the first place had been fired for other such mistakes". When I asked what they were going to do about it, I was told nothing. I asked your not even going to split the cost of the rotor since half of the problem was with their service person? Their answer was NO your problem. What a way to run a business. The father was a much better owner/manager/???

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