Provided by Citysearch

Not Recommended

limited selection, bad customer service

Posted by Amadeus584 on 06/09/2008

No one greeted me when I came in. No other customers were there, just me. No one asked if I needed help. When I was ready to check out, the clerks took a long time to break from their conversation. Then, the checkout clerk wouldnt let me apply my rewards freeby because i didnt have a physical print out of it. At other stores, I have never had to give a coupon. This person didn;'t bother to check in the system or think outside the box. When I left, without a movie, he just made a smirky comment and asked if I wanted my ID back or not. When I called to voice my concern later, the person answering the phone was unhelpful and couldnt give me a number where I could call to complain. THIS is why I would rather go to a locally owned store or go to Netflix.

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