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Tower's Limousine & Shuttle
1736 E Sunshine St
Springfield, MO 65804 Map
  • (417) 882-5466

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Based on 3 reviews.

Affordable Luxury

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(3 Reviews)

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  • YELLOWPAGES.COM Rating: (3 Reviews)
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Showing Reviews 1 - 3 of 3

  • Provided by YELLOWPAGES.COM

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    Not Recommended

    Stinks

    Posted by stinkylimo on 05/19/2009

    I made reservations for my teens prom in advance, and received faxed confirmation as well as verbal confirmation over the phone. Two days before prom Towers Limo went behind my back and called my teen to rearrange the reservation. Towers limo tried to arrange to drive the party for about 25 minutes, and require the party to wait at the restaurant for an extra hour before prom, making them late to prom. When I called to discuss the reservation for 2 hours of limo service made in March, Towers limo was extremely rude, unapologetic, and never made amends. We did not use the service that night and never will. Unfortunately at such short notice all the other limo companies were fully booked.

  • Provided by YELLOWPAGES.COM

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    Exceptional

    Love This Limo

    Posted by fancylady1 on 04/02/2008

    We rented a limo for my son's 11th birthday. The driver picked him and his friends up at school and the boy's could not stop saying how "awesome" it was. We drove around and got McDonald's and then the boys watched a movie on the tvs. Overall, I think it was less expensive than his other birthday parties and when I heard him say "this is the best birthday ever" I knew it was worth it. I would definitely use Towers for any event. The driver was great with the kids and had the limo stocked with snacks and sodas. I couldn't have asked for a better experience.

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    Not Recommended

    Really bad

    Posted by stinkytowers on 03/23/2008

    I made a reservation one month in advance by phoning and fax. About 2 days before the event I called Towers Limo and they stated they had overbooked and only had time for a 15 minute ride instead of the 2 hour reservation. They offered no apology and were very unresponsive and rude about it. When I reported it to the better business bureau they lied by stating that they offered me a 4 hour ride on later date instead. Absolute lie, didn't apologize, and really didn't care. This reservation involved about 8 people and there were no other limos available for the date.

    Business Response

    Dear Customer, I wanted to write and personally apologize for the manner in which you were treated. I believe this is referring to an incident that happened some time ago. I am now managing Towers Limousine and would like to extend a free 2-hour limo ride to you. Please understand that I am hoping to revive a business that may have been managed poorly in the past and I hope you'll give me this opportunity to make a new impression. Thank You. Diane M. Phares, Manager, Towers Limousine (417) 882-5466 - Diane

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