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Provided by Citysearch
Boring and safe
Posted by Swooziewho on 03/30/2008
I didn't like this salon at all. They are great about offering you a seat, and bringing you something to drink, but this place isn't exactly cutting edge for being a sort of stuffy looking salon. I always look at the different stylists hair, and the clients hair when I go to somewhere to get my hair done, and I was bored when I went in this place and looked around. I went there for a color consultation, and really wasted my time!! I wish the person on the phone had just told me that they would not even attempt to do what I asked. I think I gave the person at the desk all the pertinent information over the phone. When my assigned stylist came in and talked to me, she told me should could not take the dark hair dye out of my hair, and wanted to the conservative thing and put highlights in, or dye my roots dark, duh!! If you want booooring and safe, go to this salon.
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Provided by Citysearch
They really care about you and not just taking your money
Posted by dirtydi123 on 01/11/2008
I made an appointment for full higlights after a friend of mine had hers highlighted there. It would have been my first time there. I called to let them know that I was going to be about 20 minutes late. I was told that I had to reschedule...the receptionist explained in detail to me that since I was a new client, I was scheduled time for a consultation as well as the service. The stylist would only have time to do the service in 45 minutes, and without the consultation, to talk about my hair..what I wanted, what was good for my hair etc...I would not receive the best possible service. I really appreciated that!! However, I wanted my hair done right away and went elsewhere....the results weren't so good!!!!!!! I definitely want to go there and get "the best possible service" owed to me!
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Provided by Citysearch
Front desk Great! Amazing Cut!
Posted by jmd77 on 12/02/2007
The front desk was very helpful and upbeat. Conor gave me one of the best haircuts of my life. I will be back for sure! I have recommended this place to everyone!
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Provided by Citysearch
Best Highlights in Chicago
Posted by lt79 on 11/25/2007
I had my first appt with Kara @ Gordons Salon a few months ago and recently came back. I highly recommend her if you are a blonde or have ever thought about being a blonde. I can be very picky and I appreciate that she took the time to REALLY listen to what I wanted. Talented, friendly, and affordable! Cheers to great hair!
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Provided by Citysearch
Receptionists are snobby
Posted by drowe7 on 11/18/2007
I love the stylists at this place, but the receptionists are very rude--I have been there two times now and they are very unwelcoming and unfriendly.
Enough to make you go somehwere else...
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Provided by Citysearch
Brittany is amazing!
Posted by blondie2626 on 10/11/2007
I've been going to Brittany for quite some time now. She has really been the best stylist I have ever had. I was a brunette when I started going there and Brittany helped transform my hair to the most beautiful, natural looking blonde with subtle highlights and low lights. She's not only amazing at coloring, but her haircuts are so creative and masterfully done. She really pays attention to detail. I asked for bangs once and left with the cutest haircut I could imagine. Brittany is also so down to earth and funny and really easy to talk to. I have referred several of my friends to her and they all say the same things. If you are looking for the best color, style, or a little bit of both, go to Brittany for a hair experience that will keep you coming back again and again.
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Provided by Citysearch
Are you kidding?
Posted by bee315 on 10/11/2007
Poor Customer Service! I called to say I would be 15 minutes late and was told I'd have to reschedule for another time because I was the stylist's last appointment of the day and because I was a new client. If I was the last appointment, then what was the big deal? At least I had the courtesy to call ahead. I was going to try this salon because my usual stylist was booked up for 2 weeks. Don't bother! Salon Blue and Sinead Salon have much better customer service!
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Provided by Citysearch
Need some Fantastic Color ask for Melissa
Posted by awilsonphoto on 08/13/2007
Being a self proclaimed colorist with my own concoctions of dyes and my own pair of hair scissors it takes a lot for me to be professionally groomed.
But over a the years Melissa has weened me off the box dyes and bathroom chop jobs and has given my hair a new life.
She makes a point of really understanding a color and cut idea when you have something specific in mind and also makes really good suggestions when you are a little unsure or just wanna mix it up.
Her color skills are excellent, I only get compliments when I come back from a visit. Plus if you are looking for a natural looking unnatural color combination she is stellar. I have no idea what my natural color is any more actually.
Plus she tells you exactly how to care for it, which is so important for colored hair, and what products to use.
She knows her stuff whether you have think hair or thin hair. Her suggestions are not only excellent but smell yummy too.
As I keep my hair generally long, I can't really comment on short hair cuts as I usually just get a trim and maybe some layers to lighten the load. She does those well so I can only imagine that she is as diligent about a good cut as she is with color. Now my ratty scissors just cut stray threads.
As for the salon atmosphere, it was a salon, everyone I dealt with was pleasant. I don't know what to expect, because, as I said, I only came out of my bathroom because of Melissa's talents.
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Provided by Citysearch
TONY GIVES GOOD HAIR
Posted by fotogrl on 08/09/2007
Hot Diggety Dog!!! I went to Tony at the suggestion of a friend and was so completely glad that I did. I think it was the first time in my 33 years on this earth that I had such a detailed consultation about what do do with my hair. He had such a calm and sweet way about him too. He was so cool about everything. Hands down, the best cut I've had in a while! :)
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Provided by Citysearch
Horrible Customer Service, Tony Gordon is full of himself and should not be running an Aveda salon
Posted by cecon on 08/07/2007
I had horrible customer service at Gordon Salon. I showed up for an appointment for service listed on their website, a perm and they didn't have the rods. They did not offer to help me find a place, or re-book the service. They just let me walk out. In fact, Tony Gordon called me to say that if I would agree to get future perms with them then they'd buy the rods. He also said he's one of the top 200 salons in the country--not based on customer service! They should not be an Aveda accredited salon!!!! Also, he said that no one ever does body waves...well I've had four and also found 2 salons within a manner of minutes that can do them. I highly recommend not going to Gordon Salon! Also, don't ever give them your email address--you'll be bombarded with annoying emails!
