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Del Chevrolet
1644 E Lancaster Ave
Paoli, PA 19301 Map
  • (610) 647-9440

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Based on 2 reviews.

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(2 Reviews)

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  • YELLOWPAGES.COM Rating: (2 Reviews)
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    Not Recommended

    Del's service center is a waste of time

    Posted by jiejohn on 01/07/2009

    I took my Chevy in for a warranty issue and camber repair. The warranty issue was a service bulletin on the car's windshield air vent according to another Chevy dealer. The air vent does not deliver hot air when the car is started, which defeats the purpose of warming up the car in the winter to melt ice off of the windshield. I took the car to Del because it is closer to my work. The dealership took forever to finish the car and did not even fix the problem. We were later told by the other dealership that the service bulletin issue couldn't be fixed by just reprogramming the car's computer, which is what Del did. They didn't even check to make sure that the problem was fixed before they gave me back the car. As for the cambers, they needed to be adjusted on the car. When I dropped off the car and told them about this, they didn't even know what a camber is. If Del had read the service bulletin issue, they would have known that extra work needed to be done to fix the air vent issue. We were told by the other dealership that this would involve taking apart the vents because there is a leak in the vents that is causing cold air to leak in. Del didn't want to take the time repair this and gave us a quick fix of reprogramming the computer. I was still a customer who should have received appropriate attention even if I only had a warranty repair that didn't involve me having to pay Del anything. The whole experience with Del was a waste of time.

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    Exceptional

    Great Staff!!!

    Posted by peterm19087 on 01/29/2007

    When I bought my wife's car here the staff was the most helpful we had found in any dealership.

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