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The Pharmacy Worker-Brenda Was Rude !
Posted by calithin83 on 07/12/2009
I went today to pick up my prescription and the Pharmacy Technician named Brenda was very rude to me and my senior mother. She was very unhelpful, arrogant and rude.
She made me very angry that I returned my medicine and wanted my prescription back. She did not give me my prescription back, she told me to come the next day because she couldn't get it anymore.
My mother is enrolled in the "Costco Membership Prescription" and she did not want to give my mother the 10% off that we have been getting. This is the first time in this Costco and have been going to other Costcos without any problem.
This woman has very poor customer service skills and I'm surprised that Costco has hired her. I do not plan on going back to Los Feliz Costco Pharmacy. She was very unprofessional, apathetic, and mean. She obviously has her own issues and taking them out on us customers who are there because we are members of Costco, we appreciate Costco but she makes Costco look bad. In that case I should have just gone to Walmart. Looking forward to going to the Costco I usually go to in the valley where I don't have to deal with this annoyance.
Unfortunately tommorow i have to drive there and pick up my prescription because she didn't want to give it to me.
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Not bad for Costco
Posted by emmapeel on 07/16/2008
If you shopping needs take you to Costco this isn't a bad one. Parking is terrible on weekends, but is ok during the week. There is an outside eating area which is usually really busy.
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Freedom from the hassle
Posted by stacyml on 01/23/2008
Costco has been going down hill for some time now. Their products(i.e. groceries) keep getting bulkier with no real savings. Customer service has gotten to be horrific. The inventory has become unstable, and product quality is unreliable (especially the store brand). Retailers should go out of thier way to make their customer lives easier, not more difficult. I am extremely glad that I didn't renew my membership.
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It's a Costco...
Posted by netter1 on 06/17/2002
...it's just a Costco. It carries a lot of stuff in huge quantities. That's what big-box stores do. The staff (when you can find someone) is helpful and usually working hard. The checkout lines are seemingly endless, and could try the patience of a saint. This place is a good deal for anyone who's shopping wholesale. But for us regular folk, it's like any other store...you need to shop and compare prices. Just because they sell you something in the gallon size, doesn't always mean you're getting the best price. This particular store shares a parking lot with another big box store, Toys R Us, so parking can be horrendous...at any time of day. Just don't expect to get out of here quickly.
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A typical warehouse store
Posted by bbagel on 06/11/2002
This Costco is pretty a pretty typical warehouse store. You buy in bulk, they carry brand names, there's a variety of products from books to cameras to groceries to clothing, they have everything. You have to get used to the warehouse crowd though - long lines and bad parking.
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Beer from Around the World
Posted by josh on 06/10/2002
I know they have more than beer, but that's my favorite part. My wife looks at dishes and towels and whatever else, and I go to the beer aisle, and take a trip around the world. You can usually buy most beers in singles, so you can sample them all!
