I read a lot of bad reviews on the internet after I called Waxwerks and I was a bit worried about the work before picking up the vehicle. In my case the fears were not justified as I was very pleased with their work. I got a deal on a new Ford F150 that I couldn’t refuse, but the only options it came with were AC and automatic transmission. I wanted to upgrade to power windows, power locks, and keyless start, entry, and security so I called Waxworks. To my surprise they estimated the cost to be $1140 for the whole job including sales tax (the guy I worked with was Brian B.). I took the truck in late on Thursday and had it back on Saturday afternoon. The installation was very tight, switches were higher quality than I expected and were straight and centered on the panels, the cab was very clean when I picked it up, the manuals were sitting on the center arm rest, and nothing was missing from the vehicle. Brian took me outside and explained everything to me and showed me how everything worked. The price was the same as the estimate and they did not raise it when I got there, both remotes came with the unit as advertised. I asked Brian about the bad reviews and he did not BS his way out of it. He did say however that Waxwerks has changed ownership and they are trying to build the business back up and take care of old complaints. BTW, I am NOT a relative, friend, lover, or whatever of anyone at Waxworks.
2829 Hazeltine DrIndianapolis, IN 46234
From Business: We are your local auto superstore! Since 2002, we have grown our service center to be your one stop shop for car repair, tire store and window tinting service. We h…
I recently went to this store to do some birthday shopping for my brother and all the sales people were so knowledgeable and nice. Compared to some other car audio stores, they gave me a great deal on everything I purchased and even explained the manual to me and they made sure I didn't purchase anything I didn't need, unlike other stores that recommended i purchase a lot more. I will definitely go to them again because it seems like they really care about their customers.
I went to this location today and the guy that hooked up my stereo was super nice. He didn't try to upsell me with stuff I didn't want or need. He had my car ready when he told me it would be ready. Finally, he fixed my remote starter device on my windshield which kept falling down. I thought that was really nice because I didn't ask- he just did it. More importantly the product that was installed works great. If you want superior service, bring your car here!