My girlfriend and I grabbed a cab in Broad Ripple and took it all the way to the west side. The next morning, we realized she had left a bad with over $1,000 worth of clothes, makeup, and a kindle. If you know Broad Ripple, you know there are a lot of different cabs from different cab companies; It was near impossible to remember the cab company or the cab number. Later on that morning, after calling a lot of other cab companies, we heard a knock on the door. It was the driver from the night before. He had gone home, realized the next morning that the bag was still in the car, and retraced his steps to find us and return our bag. We thought for sure the bag was lost. Just for that, we'll be looking for a Prompt Cab when we're out next.
The cab driver's credit card machine supposedly did not work, and he wouldn't give me my suitcase until I paid in cash. It was very late on a Saturday night, and I couldn't get cash. Finally I called my friend, who came with cash, but the driver kept the meter running, and we paid over double the amount for the ride. It seemed to be a shake-down, because the driver's friend came over to him and said, "How much money are you getting?" The next day, my mother called the cab company and spoke with the owner, who assured her that this was unusual and he would take care of it. He was very apologetic and angry that the cab driver overcharged me.
Excellent communication skills, timeliness, clean cars. This outfit offers many different options, from a sedan to a limo to a bus. I've taken short trips and have gone as far as Seymour IN and never had any issues. Their cars are also pet friendly, means i can travel with my dog. Service members past and present are offered a discount which i use. You just have to provide proof of military service. Book in advance for special events they stay pretty busy so last minute reservations may not be accepted. Great company!