I cannot say enough great things about this daycare. I have recommended this place to SEVERAL friends and rescue groups. While the person below was upset about a scheduling issue, this has not been the case for my family, my rescue group family or coworkers that have attended Wigglebutt since its opening. The owners, Ben and Nardra are some of the most rescue friendly people I know. They work closely with many groups in our city to help with temporary boarding of foster dogs. Although I am a long time customer, there have been a couple of times when I make a last minute call and they are full and I can't get in. I GET THAT! I understand that the line has to be drawn. I know first hand also that they have been full and have taken my dogs because they were aware of a family emergency. When I was unaware of a cut my dog had on his pad, they found it and called me. I was able to get my dog into the vet immediately. The wound was a couple of days old and I was SO gateful they found it. This business donates weekly passes to rescue goups for fundraising raffles. They organize a team for the MuttStrutt each year. Their workers volunteer for rescue group events. The facility is clean and well cared for. All four of our dogs go to Wigglebutt. All of them have some "special needs" in one way or another, either behaviorally or health. The staff has ALWAYS worked closely with our family to make sure everything is taken care of. I have NEVER been disappointed by this business and give it 5 stars...would give 10 if I could.
My doggie is just now a year old. After checking my options around the Indy area, I was treated with respect and kindness by the employee who first set me up. After speaking to her, I next went for a tour. They were not aware I was coming, they did not hesitate to give me a tour. The reason? The place was immaculate for an animal boarder. There was no smell, I don't know how they do it and I don't know why they don't share their secret with vet offices. Anyway, I know the pups are never left alone when they're at day camp. There were two employees, with them the entire time I was there, to constantly monitor them. My dog was bathed before I picked her up and I was too early on Sun afternoon and she was still with the groomer. I was watching them from afar and he treated my dog with kindness and gentleness and petted her occassionally. I love this place and she will continue to go there, however, I have to be honest, it is expensive, but I have absolutely no worries when I leave her there and that speaks volumes! For the money, she is getting the upmost care!
As a petowner of 4, and a frequent customer of this kennel, i would like to respond to the previous cockamamy review. Boarding at a kennel is just like staying at a hotel. They have check out times that you must follow- and i always get my dogs a bath on the last day- in which case they wave the check out time. If you had taken some time to look over your options, you probably would have figured that out as it is written down. My 3 dogs go to doggy day camp here, where they love to play with their friends. It always smells clean, and dog free (i don't know how they do it!). They also board 2 or 3 times a year when we go on vacation. They are always happy to go back into the actual kennel, and happy to come home. I trust that they are well cared for- which is the most important thing to me when i am boarding my babies. My cat also stays here- and she has a ton of room in her 4 level cage. I highly recommend this kennel to anyone who may need boarding or doggy daycare, etc.