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Sophia's Bridal, Tux & Prom

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Business Details

9

years

in Business

BBB Rating:
A+
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BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours:

Regular Hours

General Info:
We pride ourselves on truly getting to know the people that walk through our door. We pay special attention to who you are, not just what you are looking for. Our staff cares about the proposal, the family, the friends and YOU. We will treat you even better than your fiance does! We want to be the only place that you and your wedding party needs to shop. We have tuxedos, bridesmaids, and mother's gowns so you don't have to wander all over the city trying to match that tiny swatch to every dress you see. Sophia's also has the largest selection of prom dresses around, with over 1000 dresses in the shop! We want you to be the belle of the ball; Sophia's prom registry tracks your dress so no one at your prom will show up in the same one. We carry exclusive designers that won't be found with our competitors or on the internet.
Sponsored Links
Services/Products:
Sophia's is Indianapolis' Premier Bridal and Prom Boutique! We have Over 1000 prom gowns (our prom store is open Jan.-May) and only the most exclusive designer bridal gowns in Indy! You won't see our gowns at other stores! We also carry formal gowns, tuxedos, bridesmaid dresses, and mothers dresses!
Brands:
Essense of Australia, Lis Simon, Maggie Sottero, Stella York
Payment method:
all major credit cards, visa, mastercard, amex, discover
Location:
Located at US 31 and Southport Road, just 2 miles South of I-465.
Neighborhoods:
South Perry, Linden Wood
Associations:
BBB accredited Best of the KNOT
Categories:
Bridal Shops, Wedding Supplies & Services, Formal Wear Rental & Sales, Tuxedos
Other Information:

Parking: Lot, Private

Wheelchair Accessible: Yes

Price Range : Average

Pets Allowed: No

By Appointment Only: No

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Reviews

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05/31/2016

Overall
Expertise
Professionalism

If you need a bridal gown, prom dress or really any special event dress, Sophia's is the place to go. Their staff is super courteous, helpful and knowledgable about what dress is the perfect choice. My consultant was able to pull dresses from the rack that I wouldn't have chosen myself, but ended up flattering my body shape. They are all so sweet and kind and really strive to make each person feel their best!

05/29/2016

Overall
Expertise
Professionalism

Sophia's is amazing! The staff is awesome and makes everyone feel special through their one to one consultations! it has an huge selection of bridal gowns, prom dresses, tuxes, and soon to have bridesmaids dresses. I truly recommend Sophia's for all your prom & wedding needs!

05/29/2016

Overall
Expertise
Professionalism

Sophias is a wonderful wedding dress and formal event boutique. The selection is wonderful and the staff is truly one of a kind. They strive on customer service and making you the center of it all. If you are getting married, going to prom, needing a pageant gown, look no further! I wouldn't go anywhere else.

05/29/2016

Overall
Expertise
Professionalism

Sophias has always been my favorite place! Everyone was always so willing to help me 1 on 1! Great place, great people, and great experience. Would recommend Sophias Prom and Bridal to anyone!

05/29/2016

Overall
Expertise
Professionalism

The best service around. It is full of happy, helpful people, and gorgeous dresses. Love being here!

05/15/2012

Overall
I would have given Sophia's a ...

I would have given Sophia's a big fat 0 rating but it wouldn't let me. The store was cramped, dirty, the fitting rooms were tacky and the seating was horrible. We bought a prom dress there for $540 and it fell apart the night she wore it and when I say fell apart I mean huge patches of sequins fell off the dress. It came with a little packet of extra sequins but not near enough to fix the dress. It's ruined. I sent a complaint, but they said we signed the receipt stating they weren't responsible for anything that happened to the dress and "All special occasion merchandise is very delicate and fragile and are not meant for extended wear." I don't consider wearing the dress the night of the event extended wear do you? There's absolutely no way I would ever consider buying a wedding dress there or any other dress for that matter. I would hate to think I paid thousands of dollars for a dress that fell apart on the day of my wedding. They sell merchandise that is extremely over priced especially if extended wear means dispose of after one use. One more thing, as if the price of the dress wasn't enough, we had to pay $5 for the bag to put it in. How cheap is that?

04/05/2012

Overall
Don't let Sophia's fancy exter...

Don't let Sophia's fancy exterior fool you, this shop has poor prom dress selection and horrible customer service. I walked into Sophia's and saw and empty front desk. I went back to where all the prom dresses were and glanced around a little, hoping to speak to someone who could help me find what I was looking for; No one ever made an effort to say hello or even ask if I needed help. I was complety ignored by everyone and they acted as if I wasn't good enough to shop there. Even if they would have had a dress I wanted, there was no way I would have given them my money.

09/22/2011

Overall
They have very nice dresses, b...

They have very nice dresses, but are seriously lacking in the customer service department. I bought my dress two years ago and had all sorts of problems (rude associates, incorrect billing, and being "sold" on a dress I would need to hem without being told a petite size was much less expensive) but thought the problems would have been worked out by now. I recently went in with a friend who is shopping for her wedding dress and it was very obvious that nothing had changed. They are very overpriced, especially for the level of service they provide.

04/04/2011

Provided by Citysearch - 
Overall
They are so nice and have great dresses!

I had a bridal appt. on Sat at Sophia?s and LOVED it! I could tell the staff really cared about helping me and listened to what I wanted. They told me I had an hour and half for the appointment and introduced me to a bridal consultant that worked solely with me the entire time. This was very different from the other stores where the staff was working with several people and in and out of my appt. I loved that they cared so much. I also found a great dress that isn?t like anything else I saw at other stores! We found maids and tuxes that we will definitely book too! Thanks Sophia?s for making my experience special!

03/31/2011

Provided by Citysearch - 
Overall
I felt like an inconvenience

I was actually really surprised that this bridal store received such good reviews. I actually had a very different experience. Firstly, it was a day after my engagement and with my mom being in town she wanted to take me dress shopping just to get an idea of what I like. My one piece of advice, NEVER walk into this bridal store without an appointment! I have never been snubbed so obviously in my life. The sales lady made it very apparent that we were a huge inconvenience to her when all we wanted to do was take a look at what they had to offer. I was ready to leave, but my mom asked if it was an inconvenience if we took a look. Just mentioning the word ""inconvenience"" perked her right up for about 5 minutes. Let's just say I was willing to spend $2000 on the perfect dress and I would travel 100 miles to avoid Sophia's Bridal even if they had the same one. The customer service was just that bad.

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Sophia's Bridal, Tux & Prom

7015 US 31 SouthIndianapolisIN 46227

(317) 882-1244

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