The costs for this eye doctor are outrageous. For a new pair of glasses, contact appointment and evaluation I was somewhere near $800. After having endless problems with my contacts, and spending more money with follow up appointments (3 additional appointments at close to $80 each with medical insurance), they refused to release my contact prescription when I had an outstanding balance (somewhere near $100), and then refused because I was over a year from my last "contact appointment" but not my last follow up. I should clarify the front desk woman who I spoke to about releasing my prescription did not tell me they would not release my prescription on the phone, but instead sent me a letter with my outstanding balance. The two women I spoke on the phone with were incredibly rude. It's unfortunate such a great community like Irvington who prides itself on small businesses, has been plagued by such an overly-priced chain brand.