10/15/2011Provided by Citysearch -
I went to meet Dr. Mandel some months ago when I was 8 months pregnant in search of a family physician for my unborn. I was particularly interested in him because he's one of the only doctors in Indianapolis area who supports delayed and selective vaccinations. The secretary told me to bring my insurance card as it would not be free however they would consider it a prenatal check up. I was a little hesitant about going because I found the method of payment unclear. I was a bit desperate to find a good doctor after several unsuccesssful meet and greets with family doctors and pediatricians (all of which were complimentary, even Dr. Young Park who serves 12,000 patients met with me for a complimentary meet and greet and listened and waited for all of my questions patiently.) We had a friendly chat for 10, 15 minutes and he answered all my questions and asked me a few then afterwards took my vitals for some reason. I made a co payment of 20 dollars and got a bill about 2 months later in mail from the office asking for another 165 dollars for a 15 minute consultation that my insurance wouldn't cover. I thought this was ridiculous and called the office and they promised to reduce the bill which they did to 45 dollars so they want 65 dollars (co-payment included). It's certainly better than 185(co-payment included) however this just put me off from the office. You'd think doctors would be more generous with the public especially when there is potential to gain new patients. I found whole experience rather annoying. I guess I'll always be sure to be more specific with payment desires in the future for sure.