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(317) 263-0002Visit WebsiteMap & Directions1930 W 16th StIndianapolis, IN 46202Write a Review

More Info

We've never charged you a Dealer or Doc Fee...and never will!

General Info
Please Visit Our Web Site Or Give Us A Call For More Information
Email
Extra Phones

Fax: (317) 263-3741

TollFree: (888) 239-9229

Services/Products
Service and Parts Center for Volkswagen, Subaru and Saab
Brands
Saab, Subaru, Volkswagen
Payment method
check, financing available, debit, master card, discover, visa, mastercard, all major credit cards, amex
Location
We are located 2 miles east of the Indianapolis Motor Speedway and right down the road from Long's Bakery.
Neighborhood
Near Northwest - Riverside
Amenities
Key drop-off and pick-up available after hours; Saturday Service hours to help serve you better (8 am - 2 pm); Loaner car fleet available for our customers; Shuttle service to downtown Indianapolis; Family-oriented, stress-free environment; Straight forward pricing; no gimmicks or tricks; Convenient Business Center; Comfortable waiting lounge with refreshments and coffee; Wi-Fi throughout the dealership; Play area for kids
Categories
Other Information

Parking: Lot, Free

Wheelchair Accessible: Yes

Reviews

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ZS
Zach S.

09/07/2016

Overall
Expertise
Professionalism
Selection

Falcone Volkswagen Subaru and Saab provided me with a great car buying experience. I was looking at several different cars (and brands) and they held one for me so that I could take my time and not feel rushed. They never pressured me to buy a car from them. The sales team was very personable and attentive. Once I narrowed down my search they were able to answer all questions and address any issues I had. I finally decided to buy a car from them and have had zero regrets. I can truly attest that they do not charge a dealer or doc fee. I have since serviced my car which was another wonderful experience. The service team knew the exact issue and were able to provide a timely fix as well as communicated with me in terms that I understood. Not to mention, my car was washed and vacuumed when it was finished! I would highly recommend Falcone to any friends and family for an all-around great car buying and service experience. I will continue to be a supporter and customer of Falcone.

claimed iconBusiness Response09/09/2016

This is music to my ears, Zach! We are thrilled that you had great experiences with both our sales and service departments! It is great to hear that you appreciated our no-pressure buying experience and that our team gave you the time you needed to make the right decision. Our service team also appreciates the shout out and we are glad that they explained everything clearly and gave you back your car working well and clean! Thank you for your loyalty and we will see you next time!

This listing has been claimed by a business representative.
CW
Carla W.

03/25/2014

Overall

This place has got to be one of the worst places I have ever had to deal with. The service is not even close to what it should be. Seriously, it's like dealing with children who all say IT WASNT ME! It truly amazes me how this place stays in business because it is CLEAR that they have no intention of taking care of the customer nor do they care to. Never coming back to this place.

Details

Phone: (317) 263-0002

Address: 1930 W 16th St, Indianapolis, IN 46202

Website: Falcone Subaru

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