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David's Bridal

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Business Details



in Business


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General Info:
Welcome to David’s Bridal Indianapolis, Indiana store, serving brides and special occasion customers of Carmel, Fishers, Washington Township and more. David’s Bridal is the ultimate one-stop shop for wedding dresses and all your formal apparel. Our exclusive assortment of bridal gowns features a broad spectrum of silhouettes, lengths and styles. Our wedding dresses, bridesmaid dresses and feminine party looks are designed in the hottest fabrics (we are loving lace!), colors and silhouettes, from trumpet dresses to ball gowns to fabulous short styles. Our sizes span from petite to plus, so every woman can walk down the aisle in the bridal dress of her dreams. In addition to designer wedding dresses, David’s Bridal offers a full selection of prom and homecoming dresses, flower girl attire and communion styles. We have everything you need to complete your head-to-toe look from shoes and handbags, to jewelry and headpieces. Additionally, we also have expert in-house alterations to make sure your dress is a perfect fit. So come to our Indianapolis location to browse our elegant cocktail dresses, military ball gowns, and formal wear . All David’s stores feature exclusive designer collections by David’s Bridal, Oleg Cassini, Galina, Galina Signature, and DB Studio. Designer collections by White by Vera Wang, Truly Zac Posen, and Melissa Sweet are available in select locations, however they can be ordered at any David’s Bridal store.
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Some nice gowns and associates...

Some nice gowns and associates were polite, but the gowns were crowded on the racks, dressing rooms small, mirror space at a major premium, and didn't feel service was personal or special


I went to David's Bridal hopin...

I went to David's Bridal hoping to find a beautiful princess dress for prom. Unfortunatly for me, they didn't have a wide variety of dress styles to choose from. The majority of the dresses I looked at were fairly plain and straight. Their prices seemed reasonable and the staff was fairly friendly but nothing caught my eye. There was nothing wrong with David's Bridal but I wouldn't recommend this store to anyone who was looking for a fancy or princess type dress.


Everything was awful!!!

I made an appointment to try on dresses, no-one helped! My mother and mother-in-law went through dresses on the floor and found one that I liked. I purchased the dress and it came and nobody called me. Two weeks before I left (I am way to trusting) I called the store to check on the dress. It had been in for a few weeks. Therefore, I had to pay extra for alterations ($370.00!) I came in to pick up the dress (after the first alteration) and it was to big! They still needed to take 2 inches off each side, and she blammed it on me for loosing weight. I told her if I could loose four inches in a week I'd be rich!! So she finally re-altered it I came in to pick it up thinking it would be right. The dress was to tight!! I couldn't hardly breathe let alone wear the bra I had the dress altered in! I took the dress anyway because I was leaving the next day for the wedding (it was a destination wedding). It is finally the day of the wedding and all I could thing about was the dress not fitting. I was taking water pills and not eating anything I wanted to during the trip. Anyway, the entire back zipper ripped out of the dress at the reception. It was awful! I know you're thinking that I'm probably a big girl, but I'm 5'2 and wear a size 4!

I hope that no-one experiences anything this awful on their wedding day! I hope that this review helps someone make a better decision than I did. Good luck!!



Provided by Citysearch - 
Terrible Customer Service - Avoid At All Costs!

Planning a wedding is hard enough without having to deal with this laughable excuse for a bridal shop. I have dealt with people inviting whoever they want to our wedding, girls mad about not being in the wedding party...I'm even planning a wedding from across the country... but having to deal with David's Bridal is by far the WORST part of the wedding planning process.

I have bridesmaids all across the country, and despite the horrible reputation of David's Bridal- I thought it would be the easiest way for all 7 of my girls to get their dresses. I purchased my dress at a boutique shop... I wouldn't have even entertained the idea of buying a wedding gown from these people.

So... we were told that we should purchase our dresses at least 6 months in advance (in case they become discontinued). We listened...and purchased late November.

My maid of honor has recently found out that she is pregnant, and we are within 6 weeks of the wedding. She contacted David's Bridal in Castleton and was told ""sorry, we don't do exchanges"". I called right after that and was told that she didn't have the authority to make such a decision, and I would need to talk with a manager. She also said that she had taken down my MOH's contact information and their assistant manager, Rebecca, would contact us later in the day. Four days phone call. I called that day and talked to Rebecca, Assistant Manager. She told me that she would need to have alterations look at the dress to examine it's condition before authorizing an exchange, but she couldn't authorize an exhange over the phone. Meanwhile, the store manager, Michelle, was talking into her ear saying that there was probably no way that they would make an exchange since it had been so long. I asked what the difference was if the dress was unworn, kept in plastic, and in the same condition as when it left her store. She sounded dumbfounded... she replied that it had just been a long time. Translation: She does not have a valid excuse to give me such a ridiculous answer. I told her that I would have my MOH bring the dress into the store and they could look at it, and that I would contact their corporate office to discuss this matter if they did not authorize an exchange. She said that was fine and gave me the contact information for their corporate office. Today, my MOH contacted the store and was told that she didn't even need to bring the dress in, and there was not way they would let her exchange the dress.

I plan to write this review on EVERY wedding board and review site I can find in hopes of preventing another bride from making the same mistake that I did.

I understand that David's Bridal operates under a ""no returns"" policy, but it is bad business to operate as they ladies are. A pregnant bridesmaid with an unaltered, unworn dress is a special circumstance, and David's Bridal response toward us is unforgivable and unacceptable.

I have read on some message boards many situations regarding David's Bridal where they did allow a pregnant bridesmaid to exchange a dress, so perhaps I should only direct this review toward the Castleton location.



Provided by Citysearch - 
Better Than I Expected

I had heard some horror stories about shopping at David's Bridal but decided to give it a try. I made an appointment for a Friday evening for myself (the bride) and my sister (the matron of honor). We ended up going back the next day with my fiance to finally pick out a dress. The store was very VERY busy - lots of brides but also lots of prom dress shoppers. Our consultant was more attentive on our second visit, but we were her only appointment at that time. I would suggest going on a weekday if at all possible - that way you can get the full attention of your consultant and won't have 20 high schoolers running around in prom dresses. Our consultant was very friendly and had a good sense of humor. I know they work on commission, but she did not pressure me at all to buy anything. I ended up buying a dress that I absolutely love, along with the undergarments that they sell just because it made the dress lay so nicely...It is not a small-boutique experience, but it also isn't as bad as many people say it is - at least in my experience.

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David's Bridal

5025 E 82nd St Suite 1800IndianapolisIN 46250

(317) 577-2693

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David's Bridal

5025 E 82nd St Suite 1800IndianapolisIN 46250

(317) 577-2693

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