I had heated seats added upon signing,realized early on the light on the passengers side didn't come on. I called,left messages,finally I drove in.The man who greeted me quickly became angry.He said, the reason nobody called was because the woman who sold me my Jeep was dying of cancer and I should be ashamed. I left crying, I ran.That woman and I became friends.This has nothing to do with her. Later, Champions called me for a recall, perfect..I asked them to fix it w the recall,picking it up it still didn't work,so I called them.. They said bring it back.Cool, I brought it back and they forgot again.I gave it a little time, by then, my drivers side didn't work either,they asked me to bring it in so that they could look at it, I brought it in for the forth time,they said bring it back next week, ( the fifth time )we'll fix the one drivers side (loose wire)don't know about the other side..so I brought it back for the last time...they told me that they didn't make those switches anymore.